I don't get an audible notification when I have a voice message, but feel I have all the settings correct. Someone told me I might not be using the "right" message system. I don't know what that means.
Hmm, that's a little odd aark2947. When you checked your notifications settings, were you using the steps on this page? https://support.t-mobile.com/community/phones-tablets-devices/android/samsung-galaxy-s-4#id_11411
Can you change the notification sound to see if it's just that particular ringer?
Thank you, but changing the sounds doesn’t help the problem.
I feel like the issue is that I can find “voicemail settings”, but it is grayed out, and I can’t select it. Nobody I’ve asked can say why this is the case, but I see other people on the internet asking the same question.
When you say voice message, are these voicemails, or are these voice clips coming through?
I mean voice mail messages that people leave when they call me.
Are you using any 3rd party calling applications like Google Voice? If so, can you uninstall them and see if that makes a difference? Also, do you hear the notification make a sound for calls and text messages?
I get sound notifications for text messages, but not voice messages. I do not use Google Voice.
Hmm, really strange. It's kind of a stretch, but you could check the Volume meter in the sound settings to see if the one for Notifications is all the way up. If it is, you could try to wipe the phone's cache and retest. Cache partition: Samsung Galaxy S 4
The last step you could try would be to master reset the phone. As long as there's a notification sound set, and the volume is up, there's no reason for the voicemail notification to not make a sound.
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