Just got the unit and doing a lot of experimenting to improve service. Running it standalone and not interconnected to my existing Cable modem + Router which all work well. Both wired and wireless connection. I believe TMO tower is rougly 1 mile away but we have lots of Trees in neighborhood. Usually 3 bars on G4AR, and I noticed its directional changes. The tower is generally West of my and I only have a few windows open to that direction. The house is mostly North/South. I can get150-300+ dowmloads which is satisfactory. But uploads flop around between 2 and 5 and seem quite variable. Years ago TMO sent me the CEL-FI signal booster which has an upstairs near window unit and a downstairs signal distribution uniit all designed for 4G. This was given be because of poor indoor signal. I’m wondering if the combination of that unit with teh G4AR in 5G and sometimes 5GUC signals cause upload interference. I’ve tried them on and off and not sure I see changes but I can’t live with tha
I am a new customer and have issue with phone porting over...I have called in and have been on hold for over 2 hrs...Is this typical? If so I may have made a mistake signing up for their service.
After years of dealing with AT&T, with their customer service reps who cannot speak English and transfer your problem a dozen times with no resolve, their screwed up billing, their inability to transfer an account to a new address, their daily internet outages, their overcharging and general mayhem, I am thrilled to be with TMobile! I was able to set up my internet with NO human contact, the customer service rep with whom I changed my payment date spoke perfect English and the price is right and the connection perfect!Anyone who has complaints should switch to AT&T for a year or so to see how good you have it now!
I use my T-mobile home network in my RV. While driving and at a new location, it used to connect and continue to provide internet service. A few months ago, it stopped doing so, except at my home. Is T-mobile no longer allowing portability of the T-MOBILE 5G HOME INTERNET?
I have been with T-Mobile for 2 years. Today, I got a message that they want me to verify my age for the 55+ plan. Said I have to come into a store in person. That seems ridiculous. My friends have the same plan and none of them were asked. Why can’t I send a photo ID picture to them via a secure link or email?
We just upgraded my wife’s phone to T-Mobile from ATT. Same number, so we should be good to go. However is there any problem with using Zelle on T-Mobile? There were some links on Reddit describing some sort of problems with short identifiers but those were from 2019 - are there still some issues?
Is anybody else having trouble downloading apps or updates from the Google Play Store?I am in the Tampa Bay area and have tried (with the help of friends and co-workers) about 20 different phones on the T-mobile network and none of them will download apps or updates from the playstore. If I connect the phone to a non T-mobile wifi then it works fine. Is there some issue between T-mobile and Google? Not sure what’s going on here.
Ever since the merger with sprint, t mobile has been absolute trash. Even after the new sim card its bad. Who ever thought it was a good idea to merge with sprint needs to get fired. Worst thing that has happened. And my job is dependant on having mobile data and if t mobile cant have their stuff together then im gonna have to switch.
Get error when trying to redeem promo code.
I’m in my 14 day free trial. I’d like to replace my cox modem with Tmobile’s unit feeding into my Orbi mesh network router. From what I can see and have read TMobile app won’t let you turn of the router functionality to just use it as a modem. Correct? I’ve read some suggestions to use the T-Mobile box as-is and just connect it to an external router using Ethernet. Anyone here doing this for awhile without issue? Don’t things get messed up with the external router and T-Mobile router allocating DHCP addresses? Saw another suggestion to use the setup above, but rename the T-Mobile Wi-Fi network different than the external router Wi-Fi network and only connect to the external router Wi-Fi. Any doing this without an issue?Thank you for your time and experience…
Hello, I used to text this mobile phone for several months. I am using a Samsung Galaxy S21. However, today, the text fails to be sent. Then, I look at my contacts for the mobile phone number and it is changed to:sip:[phone number]@msg.pc.tmobile.com;user=phone I removed this and updated the contacts with the correct phone number, but the text does not go through and the contacts is changed back to sip:[phone number]@msg.pc.tmobile.com;user=phone Any idea what is going on? I am able to text other people. Thanks, Paul
How can I set FIXED IP’s? I need fixed IP for my printer and cloud device, because with DHCP, every time I restart devices, with random IP, I lose mappings and have to refresh settings all the time.
I’ve recently been told by work Information Services that I cannot use my work laptop with T-Mobile Home Internet. Here is there response to my support request. T-Mobile's primary service called "5G Broadband" is not true wire-to-site broadband. While Cisco AnyConnect can work over 5G and other wireless connections, MTS does not recommend its usage unless absolutely necessary, and if you utilize a phone line such as Cisco Jabber call quality cannot be guaranteed.The issue is that while 5G can provide broadband level speeds and bandwidth wireless solutions, such as 5G, have a higher tolerance for "packet loss." Packet loss is when individual pieces of data are dropped/lost during transmission. For most applications this is a minimal issue that 5G speeds may render unnoticeable, but a live connection, such as the AnyConnect VPN or Voice Over IP phone services, will experience connection degradation or be completely disconnected forcing you to reconnect.This is not an issue MTS can m
i want google maps to show location from gps
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