I have an iPhone 6 and I'm living currently abroad in Ecuador. I have used the wifi calling in hotels and cafes. However, when I try to use wifi calling in my apartment, the wireless router crashes. All of my other devices work fine until I enable wifi calling on my iPhone. Is there a recommended router that I can purchase or should I upgrade the speed of my plan? I currently have 5 Mbps download speed using a Huawei Echolife HG8245 wireless router on a fiber optic network. Thanks!
Everyone has a different take on this, but I like Linksys. I use a very old model (WRT54G) and it still works great. Netgear is pretty reliable as well, although I have not used their products for many years.
Thank you for the response. I think the router that the cable company gave me is an older model and the hardware might not support VOIP. I am curious of it is a router issue or a speed issue.
Have you conducted a speed test to determine what kind of downstream bandwidth you are getting?
Routers don't have to support VOIP in order for WiFi calling to work. The WiFi calling app does the VOIP. The router just routes packets of data and does not care whether they are VOIP or not.
A router with VOIP support would either natively support a specific VOIP service or have QoS (quality of service) so as to give the VOIP device bandwidth priority. Either way, I wouldn't worry about it.
Hey penngator98, e2k has some good suggestions. Were you able to run that speed test and see the results?
Avoid Arris products period.
Sorry for not responding sooner, I was away on vacation. I have ran speed tests and I am getting 5 Mbs downstream consistently. Literally the moment I slide the wifi calling to On in the iPhone settings, the router crashes every time.
I use a Netgear R6300 router paired with a Netgear CM500 modem. Haven't had a problem in the past few years for anything VoIP related.
We have Android, iPhone and BB10 devices running w/o issue on multiple routers and all working on WFC. The first thing you want to do is be sure your Router has the latest firmware. That usually solves issues.
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