Thanks for reaching out. Just checking in to see if you'd received the new booster and if you were still having issues with the new device and if it has reached you yet.
Same issue here. Been posting about this ongoing problem in another thread here: https://support.t-mobile.com/thread/124917
if anyone is experiencing this issue and has found a solution PLEASE post back. i've been dealing with this for 2 months, and no one has an answer.
already been through 2 devices, the problem persists. there's something else going on here.