All replies
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Re: lg g3 keeps restarting by itself
snn_555 Jan 15, 2016 5:58 AM (in response to turtlegirl14)- Member Since:
While this might be an isolated incident, or it might be widespread, you may have a confliction of apps and data. Have you tried a factory reset WITHOUT backing up and restoring apps and app data?
Otherwise, the T-Mobile G3 still can garner a decent return on a resell site like:
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Re: lg g3 keeps restarting by itself
mazdadriver Jan 15, 2016 3:57 PM (in response to turtlegirl14)- Member Since: Jan 15, 2016
Hey turtlegirl,
So I have also been having this same issue I thought it might be my battery as well but from all the reading I have been doing it seems like it is because of the OS. I left a few articles that talk about what could be the fix by Ill tell you from my exp. that the factory reset did nothing. I just purchased a battery from Amazon ( Amazon.com: LG G3 (CDMA-GSM) D850, D851, D855, LS990, LS740, VS985 OEM Battery (BL-53YH): Cell Phones & Accessories) and this did nothing to resolve it. Quite literally as soon as it powered on it rebooted. It was on long enough for me to open the multiple windows button and then reboot.
What I have done to deal with it is to plug my phone to the charger for a bit and I have not seen it boot loop for a while but as soon as it begins to bootloop i charge and it usually stops and i can use it like normal.
All signs point to the OS.
Try these if you would like but I never will root my phone but if you feel up to it give it a try.
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Re: lg g3 keeps restarting by itself
snn_555 Jan 15, 2016 8:08 PM (in response to mazdadriver)- Member Since:
Rooting and flashing a previous os version will work....but IDK if that was acceptable speech here.
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Re: lg g3 keeps restarting by itself
turtlegirl14 Jan 19, 2016 5:55 AM (in response to turtlegirl14)- Member Since: Sep 27, 2015
Yes I have tried everything as well and nothing works. I don't want to root my phone either. That's the only thing that will work? Is there really nothing tmobile can do? I don't think I should have to use my jump insurance to get a different phone. I would be throwing away all the money I put towards this phone . its not like I just want a new phone. My phone is not working properly. Shouldn't they do something?
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Re: lg g3 keeps restarting by itself
mazdadriver Jan 19, 2016 12:07 PM (in response to turtlegirl14)- Member Since: Jan 15, 2016
You should ask for a new phone but i had that issue too but i didnt do
anything differently no root nothing but charging my phone the minite it
tries to reboot and have had ot restart in like a week. I think what i
might have done was took my battery out then put it back in without
powering it on and let it charge to full capcity then turned my phone on
and it works fine since then. But i dont think this is a fix since it
rebooted on me last night when the power reached 15 then it rebooted.
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Re: lg g3 keeps restarting by itself
rowlin1 Feb 6, 2016 10:15 PM (in response to mazdadriver)- Member Since: Aug 5, 2015
This started happening to me randomly, I noticed when I opened the flashlight app it would happen sometimes. I looked in the app listings and noticed I had 5 flashlight apps installed. So I uninstalled 4 of them and it solved the problem, hasn't happened since. Must have been conflicts with the different apps. It also solved my duplicate message issue.
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Re: lg g3 keeps restarting by itself
gramps28 Feb 7, 2016 5:02 AM (in response to rowlin1)- Member Since: Jul 15, 2011
My wife's G4 has been doing this also and when we uninstalled facebook messenger the problems
have stopped for now.
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Re: lg g3 keeps restarting by itself
veraio Feb 28, 2017 6:26 PM (in response to gramps28)- Member Since: Feb 28, 2017
Wow, my problem started EXACTLY when I started downloading the Facebook Messenger! Unfortunately looks really bad now, my phone won't even start anymore. Just bought it today. What a nightmare.
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Re: lg g3 keeps restarting by itself
jeanniejk Jun 19, 2016 11:27 AM (in response to turtlegirl14)- Member Since: Jun 19, 2016
My phone is doing this also, I am trying the full battery re-charge. I don't want to factory reset if I don't have to. What data gets lost when you do that? I use the notes app alot, is that backed up or is it all lost?
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Re: lg g3 keeps restarting by itself
ddtaylor44 Jun 20, 2016 8:56 PM (in response to jeanniejk)- Member Since: Jun 9, 2015
Do what I said. Buy a new battery. It's a common problem. Just don't be an
idiot and reset,.
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Re: lg g3 keeps restarting by itself
jeanniejk Jun 27, 2016 10:26 AM (in response to ddtaylor44)- Member Since: Jun 19, 2016
I definitely was not planning on just resetting, I did buy a new battery and the issue was fixed. One of the reasons I came to this conclusion myself was that I realized if I took out the battery (stop reboot cycle) plugged my phone in and let it full charge, I could use the phone while plugged in with no issue. Of course that pointed straight at the battery!
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Re: lg g3 keeps restarting by itself
ddtaylor44 Jun 27, 2016 10:45 AM (in response to jeanniejk)- Member Since: Jun 9, 2015
And maybe because I suggested it.