I just took my daughter's new GPS tracker watch to T-mobile to put on our plan. The employee put the SIM card in with no problem, did not tell me there mint be any issue using this on our service, and now I'm getting a text saying "The SIM for your wearable device is in an ineligible device. Services to the SIM are blocked until it is returned to your eligible wearable device". Seriously? You'd think if there was a possibility the watch wouldn't work with a SIM card (which it should), that the employee would tell me that. I'm now paying for service on this and can't make it work or figure out why it won't. Can someone help me try to figure this out?
Hey, I guessing the sim card wasn't given to you with the intention of you paying for service you can't use. I do have a question, was the wearable one you bought from T-Mobile? The only reason I ask is that Non T-Mobile wearable devices won't be compatible with our services and you usually get that message if you're using one.
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