I have an HP 5901 Windows tablet that I recently received a T-Mobile sim card for. Finally figured out how to get it connected to T-Mobile for the Free Data for Life. My mobile broadband shows 2 to 3 bars of T-Mobile "EDGE". Though when I attempt to connect, I swear it is slower than the old dial-up connection. It takes forever to process and the one time it did connect to my Yahoo Mail (after about 5 minutes), I could not do anything with my messages. I've tried every keyword search for something that might explain this. I've looked at every setting I can think of on the tablet, including doing malware & spam checks and multiple restarts. Aside from adding some apps from the windows store, I have made no changes. I've looked to see if there is a way to see any settings at T-Mobile, but have found nothing. The tablet is only a month old. Any ideas?
Does the tablet have band 2,4 or 12?
That I would not know. I'm unfamiliar with "bands" so I would not know where to look to see this information
Do you have the box with the specs for the device so we could investigate further?
Need our help? Contact us.