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Use these steps to set up and manage settings for the TVision HUB. For TVision HUB with Google TV setup and remote instructions, check out the Hardware how-tos: TVision HUB with Google TV page.

On this page:

 

Google Assistant

  • You can ask questions and complete tasks on your TVision HUB.
  • The Google Assistant comes installed on your TVision HUB. You can turn it on during the initial setup, or later.

To talk to your Assistant...

  • On your HUB remote, press and hold the Assistant button, then ask your question.
  • To make sure the Assistant can hear you, speak into the microphone on your remote.
  • To do more with the Assistant on your HUB:
    • Ask the Assistant "What can you do?"
    • On your phone, download the Assistant app.

 

Apps & games

You can get apps and games for your HUB by searching with the Google Assistant or navigating to the Apps tab on the home screen and selecting the search bar.

 

Get apps & games

 
  1. From the HUB Home screen, go to the "Apps" page.
  2. Search using the search bar or Google Assistant.
  3. Select the app or game you want.
    • To purchase a free app or game, select Install.
    • To purchase a paid app or game, select the game's price and follow the instructions to complete your purchase.
    • Paid games require adding a payment method. Visit the Google Play Help: Add, remove, or edit your payment method page or contact Google support for questions and steps on setting up Google Play payment methods.
 

Manage apps

 
  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Navigate to and select Apps.
  4. Select the desired app, then select from the list of actions:
    • Force stop
    • Uninstall
    • Clear data
    • Clear cache
    • Clear defaults
    • Notifications (on / off)
    • Permissions
      • Contacts (on / off)
      • Location (on / off)
      • Microphone (on / off)
      • Phone (on / off)
      • SMS (on / off)
 

Delete an app or game in your TV settings

 
  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select Apps.
  4. Select the app you want to delete (select See all apps for a complete list).
  5. Select Uninstall > OK.
 

Delete an app or game from the home screen

 
  1. Press the Home button on the HUB remote.
  2. Navigate to the app you wish to delete in the “Your apps” row.
  3. Once the apps is highlight, hold OK on the remote.
  4. Select View Details.
  5. Select Uninstall.
 

HUB app management (force stop, clear data, clear cache, clear defaults, notifications)

 

 

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select Apps.
  4. Select the desired app, then select from the list of actions:
    • Force stop
    • Uninstall
    • Clear data
    • Clear Cache
    • Clear defaults
    • Notifications (on / off)
    • Permissions
      • Contacts (on / off)
      • Location (on / off)
      • Microphone (on / off)
      • Phone (on / off)
      • SMS (on / off)
 

Authentication settings

 

 

Authentication is required for all digital content purchases through Google Play (including within apps) by default.

  • Every time you authenticate for a purchase, you can continue to buy all forms of digital content through Google Play (including apps) for the next 30 minutes without authenticating again.
  • Disabling authentication may result in unauthorized purchases. You assume responsibility for all charges, including unintended or unauthorized purchases.
  • Authentication is always required for every purchase in the Family section for an app or game, even if you have your settings set differently.
  • Authentication settings apply only to the active account on the device where you add them. If you use your Google Account on more than one device, repeat the steps to turn authentication on/off for each device. If you use multiple accounts on your device, repeat the steps for each account on the device.
  • To turn authentication on/off:
    1. Hold the Home button on the HUB remote.
    2. Select Settings from the on-screen menu.
    3. Select Accounts & Sign In.
    4. Select your active or desired account.
    5. Select Payment & Purchases.
    6. Choose your desired purchase authentication preference.

 

Connections & network

 

Pair a Bluetooth Device

 

You can connect wireless keyboards, game controllers, and other devices to your HUB. To pair Bluetooth devices:

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Int the Remote and accessories section, select Add accessory.
  4. On your TV or monitor, select your device from the list.
    1. Your TV will display a list of nearby devices available for pairing.
    2. If your device isn't listed, put your device in pairing mode and it will be added to the on-screen list.
 

Manage network connection

 

"Network & Internet" settings allow the user to enable/disable Wi-Fi for the TVision HUB, scan and select the preferred Wi-Fi network, and review the settings and signal strength for the connected network.

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select Network & Internet.
  4. Toggle Wi-Fi on.
  5. In the Available networks section, select the network you wish to connect to.
  6. Enter the password and select the enter icon.
 

Forget a network

 
  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select Network & Internet.
  4. Select the desired network.
  5. Select Forget Network.
 

Check network connection

 

Use the TVision Network & Diagnosis tool to monitor network speeds. 

  1. On your remote, press the Home button.
  2. Select TVision Network & Diagnosis (select See all Apps if TVision Network & Diagnosis does not appear on the Home page).
  3. Select Network Speed to check the current network speeds or select Network Detection to check current network status.

 

Casting

  • If you have a HUB, you can cast content from phones, tablets or laptops to your TV. If you don't have a HUB, learn how to cast content to other TVs.
  • You can only cast from the latest version of a Chromecast-enabled app or a Chrome browser on a device connected to the same Wi-Fi network as the HUB.

To cast content from your device to your TV...

  1. Connect your device to the same Wi-Fi network as your HUB.
  2. Open the app that has the content you want to cast.
  3. In the app, find and select the Cast icon.
  4. On your device, select the name of your TV.
  5. When the Cast icon changes color, you're successfully connected. To stop casting, on your device select the Cast icon, then Disconnect.

 

Settings

 

Display

 

Display settings control the display format of the signal sent to the HUB. The display format is also dependent on the capabilities of the TV and the content being displayed. To access and manage Display settings:

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select Display & Sound > ​Advanced display settings for the following options:
    • Allow game mode: on/off
    • Dynamic range & Color format
    • Screen resolution
      • Auto switch to best resolution (on / off)
    • Zoom in screen
      • Screen position (controls the scaling of display screen)
      • Zoom out screen
 

Home screen

 
  • The Home screen is divided into 7 tabs: Search, For You, Live, Movies, Shows, Apps, and Library.
  • Using the Home button on the HUB remote will take you to the For You tab where you can find your apps and recommended content from all services.
  • The Live, Movies, and Shows tabs will isolate content from that specific type of media and will feature personalized recommendations.
  • The Apps tab is where users can search for new apps to download and receive additional app recommendations from the Google Play Store.
  • The Library tab will source all content that you have added to your watchlist (on HUB or the Google TV mobile app) as well as owned content connected to your Google account, movies anywhere, and your YouTube TV DVR.
  • Selecting the profile picture will open a panel for settings and other notifications. To quickly access this panel, hole the Home button on the HUB remote. 
 

Screen saver

 

Use these settings to put the TVision HUB into screen saver and sleep (power-saving) modes when the HUB is inactive.

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select System > Ambient Mode to access and manage screensaver settings
 

Keyboard

 

Keyboard settings control the keyboard layout and functionality for Apps that require keyboard entry. To adjust keyboard settings:

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select System > Keyboard.
  4. Select from the available options to update settings:
    • Current keyboard
    • Gboard Settings
      • Current version
      • Languages (defaults to system language)
      • Terms of service
      • Privacy policy
      • Open source licenses
      • Share usage statistics
    • Manage keyboards
      • Gboard (requires a connected Gboard)
      • Google voice typing (on / off)
      • Virtual Remote Keyboard
 

Surround Sound Audio Output

 

Audio Output settings control the audio format of the signal sent to the TV / display. The audio format is also dependent upon the capabilities of the TV and the content being viewed. To access and manage Audio Output settings:

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select Display & Sound > Advanced sound settings to review and manage the surround sound format with either automatic detection, or a manual option
 

System Sounds

 

System sound settings control the system sounds that occur as the user navigates through the screens and menus.

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select Display & Sound.
  4. Navigate to System Sounds and select OK on the remote to toggle on/off.
 

HDMI CEC

 

HDMI CEC settings allow the HUB device to control the TV input and power. This feature may not be supported by all TV models. To access and manage HDMI CEC settings:

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select Display & Sound.
  4. Select HDMI-CEC to review and manage the following:
    • CEC Switch (on / off)
      • When enabled in this setting and supported by the TV, this feature allows the TV remote to control the TVision HUB power on / off, volume, and D-pad.
      • Some, but not all of these functions may work on some TVs (e.g., you can control power, but not volume).
      • May not work for all TV models.
    • One key play (on / off)
      • When enabled and supported by the TV, powering on the TVision HUB or pressing the Home button will automatically switch the TV input to the TVision HUB and the TVision Home screen.
      • Example: If a TV is set for an Xbox on TV Input 2, pressing the TVision Home or Power button will automatically switch the TV Input to TVision on Input 1.
      • May not work for all TV models.
    • One key power off (on / off)
      • Powering off the TVision HUB will power off the TV when this feature is enabled.
      • May not work for all TV models.
 

Date & time

 

Date & time settings control date and time source, time zone, and formatting. To edit Date & time settings:

 

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select System > Date & time.
  4. Select the desired setting to update:
    • Automatic date & time
    • Set date (available if Automatic date & time is off)
    • Set time (available if Automatic date & time is off)
    • Set time zone
    • Use 24-hour format
 

Language

 

Language settings control the displayed language for the TVision HUB's Settings menu. Use of this setting will vary by apps outside of the TVision HUB's Settings menu. To update Language settings:

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select System > Language.
  4. Select from the list of available languages.
 

Location

 

Location enables / disables periodic reporting of HUB device location data to Google. Google may collect location data periodically and use this data in an anonymous way to improve accuracy and location-based services. To manage Location settings:

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select Privacy > Location to access and manage the following:
    • Location status: Use Wi-Fi to estimate location
    • Scanning always available: on/off
 

About Device

 

The About Device section allows users to check for system updates and factory reset the HUB device. About Device also provides information including model, versions, serial number, and interface addresses (Wi-Fi, Bluetooth, IP). To access and manage About Device information:

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select System > About to review and manage the following:
    • System Update
    • Device name
    • Reset
    • Status
      • IP Address
      • WiFi Mac address
      • Bluetooth address
      • Serial number
      • Up time
    • Legal information (legal documentation and license information provided by Google. Includes OPT-OUT setting for personalized advertising in Legal information > Ads > Opt out of Ads Personalization)
    • Model
    • Version
    • Android security path level
    • Kernal version
    • Build
    • SELinux status
    • Netflix ESN
    • TVision SW Version
 

Storage

 

Use Storage settings to get usage for apps, photos, videos, audio, downloads, and cached data. You can ve apps and clear cache as needed (the TVision app can't be deleted).

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select System > Storage.
  4. Select Internal shared storage to access storage information for the following:
    • Apps
    • Photos & videos
    • Audio
    • Downloads
    • Cached data (clears all cached data)
    • Misc.
    • Available

 

Accessibility settings

You can use the built-in screen reader, closed captions, and your phone to make your HUB experience more accessible.

 

Enable screen reader

 

When you use a screen reader, you can hear what's happening on your TV or monitor (you may need sighted assistance to turn on the screen reader). To turn on the screen reader:

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select System > Accessibility > Talkback > Enable.
 

Change screen reader volume & pitch

 
  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select System.
  4. Select Accessibility > Talkback > Configuration.
  5. Choose one of the following options:
    • Speech volume
    • Verbosity
    • Speak passwords
    • Sound feedback
    • Sound feedback volume
    • Audio ducking
 

Closed captions

 

The following steps will enable closed captions for the TVision app and some other apps. Some apps (like YouTube) may require you to update the settings within that app as well.

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select System.
  4. Select Accessibility > Captions.
  5. Choose one of the following options:
    • Display (on / off)
    • Select Language
    • Text size
    • Caption style
 

Enable Accessibility shortcut

 

When the shortcut is on, you can press both the back and down buttons on the remote control for 3 seconds to start an accessibility feature. To enable the Accessibility shortcut:

  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select System.
  4. Select Accessibility > Accessibility shortcut > Enable accessibility shortcut.
  5. Select the shortcut service (either Talkback or Switch Access).
 

Switch Access

 

Switch Access scans the items on your screen, highlighting each item in turn, until you make a selection. To use Switch Access, you'll first need one or more switches. There are several kinds of switches:

  • Use an external switch: A switch is a device that sends a keystroke signal to your Android device. Several companies sell these devices, such as AbleNet, Enabling Devices, RJ Cooper, and Tecla. These devices connect to your Android device via USB or Bluetooth (Google does not endorse these companies or their products).
  • Use an external keyboard: You can configure a standard USB or Bluetooth keyboard to work as a switch device by assigning one or more of its keys to actions.
  • To turn on Switch Access: 
    1. Hold the Home button on the HUB remote.
    2. Select Settings from the on-screen menu.
    3. Select System.
    4. Select Accessibility > Switch Access > Enable.

 

Update & reset

  • A factory data reset will erase all data from the TVision HUB's internal storage, including:
    • Associated Google accounts
    • System and app data and settings
    • User downloaded apps
  • After the factory reset, the user will need to complete the install process, including pairing the remote and signing into Google and TVision accounts.
 

Factory data reset the TVision HUB in settings

 
  1. Press and hold the home button on the HUB remote
  2. Select settings from the on-screen menu
  3. Select System >About > Reset.
  4. Confirm you want to reset your device.
 

Factory data reset the TVision HUB with the power button

 
  1. Press and hold the button on the side of the TVision HUB device for 15 seconds, then release the button. 
  2. Using the remote, select Reset > Erase everything. If the remote is not working;
    1. Navigate to Reset by short-pressing the power button on the side of the TVision HUB. 
    2. Select Reset > Erase everything by long-pressing the power button on the side of the TVision HUB.    
 

Restart device

 
  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select System > Restart.
  4. Once the system restarts, play your video, music, or game again.
 

Update firmware

 
  1. Hold the Home button on the HUB remote.
  2. Select Settings from the on-screen menu.
  3. Select System > About > System update.
    • If your system needs an update, select Download.
    • If you don't need an update, a "Your system is up to date" message displays.

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