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Your device works best when it's on 5G! Let's make sure you're connected. 

 

Turn on your 5G connection

Make sure you’re not on a call while attempting these steps. For a visual guide, check out our Tutorials.

 

Apple

 
  1. From the Home screen, select Settings Cellular or Cellular Data.
  2. If you have an iPhone using Dual SIM with eSIM, choose the line you're making changes to.
  3. Select Cellular Data Options > Voice & Data.
  4. Choose 5G Auto.
 

Samsung

 
  1. Open the Settings app and choose Connections Mobile networks.
  2. Select Network Mode and choose an option that says 5G.
 

Google

 
  1. From the Home screen, swipe up, then choose Settings.
  2. Select Network & internet > SIMs.
  3. Choose Preferred network type and choose 5G (recommended).
 

OnePlus

 
  1. From the Home screen, swipe up, then choose Settings.
  2. Select Mobile network > T-Mobile.
  3. Choose SIM info & settings > Preferred network type.
  4. Select an option that says 5G.
 

T-Mobile

 
  1. From your apps list, select Settings Network & Internet
  2. Choose Mobile networks > Advanced.
  3. Select Preferred network type and choose 5G On.
 

moto

 
  1. From your apps list, select Settings Network & Internet
  2. Choose Mobile networks and select Allow 5G.
 

Nokia

 
  1. From your apps list, select Settings Network & Internet
  2. Choose Mobile networks and select an option with 5G.
 

LG

 
  1. From your apps list, select Settings Network & Internet
  2. Choose Mobile networks > Network mode.
  3. Select 5G On.

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