Would like to know why they are disconnecting my service for excessive roaming? When I was very clear with the sales associate if this would be a problem because I work in the oilfield industry and… (Show more)
in Network & coverage
Recently we added the Unlimited Stateside International calling plan to all of our business lines. Then, starting last week whenever we make an international call we get a recording that says "to… (Show more)
in Account & services
Whenever I receive a call from a number that is not saved in my contacts, the Caller ID shows it incorrectly. It appears as if it's adding a country code that is not correct, or just breaking the… (Show more)
in Account & services
We have a family member who will be going overseas with the military. We are trying to get clarification on wifi calling. Do we get charged for wifi calling if both numbers are still US numbers? Do… (Show more)
in Account & services
I work for a trucking company, and we use e-mail to SMS to send out dispatch messages to our drivers for load information. Drivers can then reply to those messages to have conversations with… (Show more)
in Network & coverage
The number in Mexico would be dialed 01800 but I can't reach it by dialing 01152(01)800 (already tried removing the 01).
in Network & coverage
I recently messaged TM to inquire pricing for adding a line to my Simple Choice North America 6GB Family Match. I explained that I was grandfathered in that plan and was hoping it was still $10 for… (Show more)
in Account & services
I purchased a 10 day pass for $35 and i am currently being billed per minute for phone calls. Customer support told me its because i am on the simple global plan, which disqualifies me for the free… (Show more)
in Account & services
New International Pass Options...and Destination Ideas   The Passes International pass options include: The new 5GB International Pass includes 5GB of high-speed data to be used up to 10 days for… (Show more)
in Account & services
I have a Spectrum landline and I am trying to port across to T-Mobile to keep the number as a mobile phone line. I have initiated he process 4 times now over 3 months and still is hitting road bumps.… (Show more)
in Account & services
I have an LG K30.  I use WIFI calling at my dad's because he has poor cell coverage.  About 3 weeks ago it quit working.  I spent about an hour on the phone with support.  They said everything is… (Show more)
in Android products
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