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I get an error "something's not right" every time I try to log in after I close a line and open a new prepaid line. I've called multiple times and been transfer 6 times and none of the… Show more Hi T-mobile, I called many time to T-mobile customer service, but the problem is still there. On Oct 2, I ported my number out from T-mobile to Visible (a Verizon company). I received notice from… Show more