No voicemail notification on unlocked AT&T S7


    I have an unlocked Samsung S7 and switched to T-Mobile.  I cannot get notification that I have a new voicemail.  I only know I have a message if I call my voicemail.  Visual Voicemail doesn't work either.  I have sooooo many tickets and no one can fix the problem.  Anyone else have this issue. Any work arounds?

      All replies

      • snn555

        Re: No voicemail notification on unlocked AT&T S7

        Just make sure the APN  settings are all correct.

        APN & data settings

        1. From any Home screen, tap Apps.
        2. Tap Settings.
        3. Scroll to 'NETWORK CONNECTIONS,'  then tap More networks.
        4. Tap Mobile networks.
        5. Tap Access Point Names.
        6. To reset your APN, tap the Menu icon and then tap Reset to default.
        7. If available, tap the T-Mobile US LTEAPN (the bullet point fills with green).
        8. To verify your APN, tap T-Mobile US LTE with the bullet point filled with green.
        9. Verify and update the following settings for the Data APN:
          • Name: T-Mobile US LTE
          • APN:
          • Proxy: <Not set>
          • Port: <Not set>
          • Username: <Not set>
          • Password: <Not set>
          • Server: <Not set>
          • MMSC:
          • Multimedia message proxy: <Not set>
          • Multimedia message port: <Not set>
          • MCC: 310
          • MNC: 260
          • Authentication type: None
          • APN Type: default,supl,mms OR Internet+MMS
            • Default Android provides a text field to enter: default,supl,mms
            • Samsung provides an Internet+MMS radio button to select.
          • APN protocol: IPv6
          • APN roaming protocol: IPv4
          • Turn APN on/off: APN turned on
          • Bearer: Unspecified
          • Mobile virtual network operator type: None
          • Mobile virtual network operator value: <Not set>
        10. Tap the Menu key in the top right.
        11. Tap Save.
        12. Tap the desired APN profile you want to use. The bullet point fills with green next to the APN profile.
        • tmo_chris

          Re: No voicemail notification on unlocked AT&T S7

          Checking in here to see how things are going? Did setting the APN help?