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I'll be completely honest that I have no working experience with T-Mobile money. When it first launched I did look into it as a viable alternative option outside of my main financial institution.
however when I called T-Mobile three times to inquire about the details and how this worked and what the actual benefit was to me no one could explain it and was not familiar with T-Mobile money and that was with me calling T-Mobile money.
suffice to say I do not have the faith in the product based upon the lack of knowledge of the people who were supposed to know the product.
Hey there! I am very sorry to hear you are having trouble accessing your account! Please do call us when you have a chance and tell the specialist you speak with to reference internal document DOC-444527 for all the info they need to assist you in regaining access to your account.
Has this issue been resolved yet? I created an account 2 weeks ago and was told that they opened my account, but also closed it. I am very confused and they say its a technical glitch. I have no hope in banking with T-Mobile. This service is terrible.