All replies
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Re: Why does T-Mobile not allow unlocking one of their phones?
syaoran Nov 2, 2018 8:20 PM (in response to magenta5940361)- Member Since: Oct 28, 2018
1 of 1 people found this helpfulIf the device isn't paid for, then it is essentially stolen. Cell phone fraud is all too common in today's world. In the future, buy your device from reputable sites, like Swappa, to ensure you are getting what you paid for and that the IMEI and ESN are clean.
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Re: Why does T-Mobile not allow unlocking one of their phones?
magentatechie Nov 2, 2018 10:06 PM (in response to magenta5940361)- Member Since: Sep 20, 2017
1 of 1 people found this helpfulRight, there is a difference between locked and Blocked- you are describing a block, or blacklist, on the phone. This means that the phone cannot be activated on any network, it doesn't matter if the phone is locked to a specific carrier or not.
On a policy level, the balance of the phone is specific to an account and only the PAH or authorized user can gain access to the account- after they've verified a PIN or passcode.
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Re: Why does T-Mobile not allow unlocking one of their phones?
syaoran Nov 5, 2018 12:08 PM (in response to magentatechie)- Member Since: Oct 28, 2018
There is usually more than just the cost of the phone in cases like this. Cancellation fees, a remaining account bala ce, interest, as well as the cost of the device will more than likely eaual more than the cost of buying the device somewhere like BestBuy.
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Re: Why does T-Mobile not allow unlocking one of their phones?
magentatechie Nov 7, 2018 1:00 PM (in response to syaoran)- Member Since: Sep 20, 2017
I'm not sure what you mean by that- T-Mobile doesn't have cancellation fees or interest and the only concern regarding the OP's post would be the actual balance of the phone. When an account is cancelled for non-payment (or cancelled for any reason, really) the remaining balance of all devices, if applicable, comes due on the final bill. If the bill isn't taken care of, the device will receive an EIP Non-Payment block, literally because the device has not been paid for and is, in essence, a stolen device.
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Re: Why does T-Mobile not allow unlocking one of their phones?
tmo_mike_c Nov 5, 2018 11:36 AM (in response to magenta5940361)- Member Since: Jun 25, 2012
This is such a bummer because I've heard other folks having this same issue. As mentioned above, there is a difference between the phone being blocked and locked. In regard to the policy, there are certain terms that need to be met in. For example, if the phone is blocked for non-payment, that would need to be handled by the account holder of the account the payment was set up on.