Tmobile account inaccessible

Tmobile account inaccessible

magenta6463922 Oct 23, 2018 8:18 PM

Member Since: Oct 12, 2018

It's been 2 weeks and my T-Mobile account has been inaccessible.

Something's not right.

Sorry, due to extremely high demand, this page is not available for the moment. While we hurry to catch up, dial 611 from your T-Mobile phone.

I can't pay my bill.

The T-Mobile app doesn't work either.

All replies

Re: Tmobile account inaccessible

tmo_amanda Oct 25, 2018 9:41 AM (in response to magenta6463922)

Member Since: Oct 4, 2012
Hey, magenta6463922!

This is something our team is aware of and our web engineers are still working on a permanent fix. In the meantime, you can use other options found here to make a payment on your account.
Like Show 0 Likes(0)

Actions

Go to original post Log in to reply

Manage your T-Mobile account

Use the T-Mobile App or your My T-Mobile account

Contact us

We're here to help