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Re: 3rd Party Insurance Issue - Device Unknown
tmo_amanda Sep 21, 2018 3:53 PM (in response to nkn81)- Member Since: Oct 4, 2012
Hey, nkn81!
I checked out the program you're referring to with Wells Fargo and it seems like a pretty legit deal that most may not know about. It would be a million times easier to just take a screenshot of your MyT-Mobile account verifying you're using a Pixel and due to that issue you have to find an alternative method to verify your device. The only other way that we could get that info is through one of our billing systems, however, we do not make the specific call details that would include the IMEI available. Have you chatted with our social media team, T-Force, over Facebook or Twitter yet? They may be able to find out an out-of-the-box solution.
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Re: 3rd Party Insurance Issue - Device Unknown
alexandrum Nov 12, 2018 12:49 PM (in response to nkn81)- Member Since: Nov 12, 2018
Hi there, were you able to figure this one out? I have the same situation here.