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Re: real, high-level customer service rep?
magenta2577702 Aug 27, 2018 6:42 PM (in response to blue5989307)- Member Since: Sep 8, 2017
You're not the only one who can't get a problem resolved after hours and hours on the phone.
Their customer service is a joke. "Team of experts"?? I haven't spoken to one yet.
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Re: real, high-level customer service rep?
gramps28 Aug 27, 2018 9:01 PM (in response to blue5989307)- Member Since: Jul 15, 2011
Have you tried Facebook's customer service specialist team called T-Force?
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Re: real, high-level customer service rep?
tmo_mike_c Aug 29, 2018 9:00 AM (in response to blue5989307)- Member Since: Jun 25, 2012
That's a lot of time to spend on a call. Sorry this happened to you but we want to make sure we help in anyway possible. We can offer some help here on support if you tell us what's going on. T-Force is a great group that can assist with most issue as well.