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  Re: upgrade

  snn555 Aug 21, 2018 2:52 AM (in response to lamontegreene)

  • Member Since: May 3, 2017

  Can't use as a trade in with a broken screen.

  You can upgrade though, just can't use that phone, unless it is properly repaired.

  1 of 1 people found this helpful
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    Re: upgrade

    magentatechie Aug 21, 2018 8:05 AM (in response to snn555)

    • Member Since: Sep 20, 2017

    snn555 is right.  Do you have JUMP Insurance?  If so, you can call Assurant and file a claim.  Once you pay your deductible, you'll be able to jump (as long as the device is eligible).

    1 of 1 people found this helpful
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  Re: upgrade

  tmo_mike_c Aug 23, 2018 7:55 AM (in response to lamontegreene)

  • Member Since: Jun 25, 2012

  The comments above are spot-on. If you do have insurance, you should file a claim and get that device replaced.