All replies
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Re: Deleted Voice message reappears
magentatechie Jul 29, 2018 11:20 AM (in response to magenta3765197)- Member Since: Sep 20, 2017
Gosh, that sounds like a pain! Are you using the Visual Voicemail app or are you calling in with it?
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Re: Deleted Voice message reappears
magenta3765197 Jul 29, 2018 3:37 PM (in response to magentatechie)- Member Since: Jan 7, 2018
it's an iPhone... using the phone app... voicemail tab...what should happen is it should move the voicemail to the "deleted messages" folder. and it does and somehow a copy goes back to the regular voicemail folder. so now it exists in both.
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Re: Deleted Voice message reappears
magentatechie Jul 29, 2018 4:58 PM (in response to magenta3765197)- Member Since: Sep 20, 2017
That's so strange! Have you tried calling the voicemail server directly and deleting the message?
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Re: Deleted Voice message reappears
magenta3765197 Jul 30, 2018 9:46 AM (in response to magentatechie)- Member Since: Jan 7, 2018
Yes. it's no longer on the voicemail server. It just keeps getting weirder and weirder.
Still on my phone though.
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Re: Deleted Voice message reappears
magentatechie Aug 1, 2018 6:45 AM (in response to magenta3765197)- Member Since: Sep 20, 2017
I poked around a little and found a forum where others have had the same problem. One solution to try is to put the phone in airplane mode then delete the message. Several people reported that when they came out of airplane mode, the message remained gone. Let me know if it works for you!
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Re: Deleted Voice message reappears
magenta3765197 Aug 3, 2018 10:49 AM (in response to magentatechie)- Member Since: Jan 7, 2018
That did the job... nice.
So it was the server? repeatedly renewing the old message?
ah well... as long as it is gone now!!!
Thanks Magentatechie.
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Re: Deleted Voice message reappears
tmo_amanda Aug 3, 2018 8:03 AM (in response to magenta3765197)- Member Since: Oct 4, 2012
Hey, magenta3765197!
magentatechie had a great suggestion! Have you tried putting your phone into airplane mode then deleting the message? If so, did that do the trick or did it reappear?
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Re: Deleted Voice message reappears
magentatechie Aug 3, 2018 5:24 PM (in response to magenta3765197)- Member Since: Sep 20, 2017
It was my pleasure! So glad it worked for you!
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Re: Deleted Voice message reappears
mckcomputer Feb 27, 2019 11:03 AM (in response to magenta3765197)- Member Since: Dec 26, 2018
Also had to turn off WiFi on iPhone 10 to delete VM as they kept coming back when just airplane mode was toggled