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Gosh, that sounds like a pain! Are you using the Visual Voicemail app or are you calling in with it?
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it's an iPhone... using the phone app... voicemail tab...what should happen is it should move the voicemail to the "deleted messages" folder. and it does and somehow a copy goes back to the regular voicemail folder. so now it exists in both.
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That's so strange! Have you tried calling the voicemail server directly and deleting the message?
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Yes. it's no longer on the voicemail server. It just keeps getting weirder and weirder.
Still on my phone though.
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I poked around a little and found a forum where others have had the same problem. One solution to try is to put the phone in airplane mode then delete the message. Several people reported that when they came out of airplane mode, the message remained gone. Let me know if it works for you!
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That did the job... nice.
So it was the server? repeatedly renewing the old message?
ah well... as long as it is gone now!!!
Thanks Magentatechie.
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Hey, magenta3765197!
magentatechie had a great suggestion! Have you tried putting your phone into airplane mode then deleting the message? If so, did that do the trick or did it reappear?
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It was my pleasure! So glad it worked for you!
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Also had to turn off WiFi on iPhone 10 to delete VM as they kept coming back when just airplane mode was toggled