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You can try doing it manually by entering your own GSM codes. Here is one site that lists them: GSM Feature Codes
the code to forward calls is: *21*numbertobeforwardedto#. I always enter 1+tendigitnumber
To "Unforward: #21#
What phone do you have - What plan?
Just checking in here to see how things are going. Please let us know if you need any additional help.
Hey there! Hopefully we haven't heard back because you were able to use the steps provided!
In case you're using an iOS device; we had a known issue with call forwarding towards the end of last month; but our engineering team believes they've resolved this! You can take a look at the pinned reply here: Call Forwarding iOS 11.4 Not Working for more info on how to move forward if you're using an Apple device and it's still not working. Thank you!