I own LGG5 H830 tmobile . I am not a TM customer but I want use on other carrier with this phone. IMEI is clean . When I try app to unlock, says unlock failed. What step i need to follow to get it worked. Thank you
Welcome to our Support Community! Prior to going through the app, you'll need to meet the requirements found here: Unlock your mobile wireless device . Once those requirements are met, you should be able to utilize the app to unlock your LG G5.