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  Re: LG V20 T-Mobile phone does not display colors

  tmo_marissa Apr 25, 2018 6:20 AM (in response to magenta4741033)

  • Member Since: Sep 7, 2016

  Whoa, Stephen! I'm sorry we left you hanging in grayscale for so long! -_-
  Are you back to a colorful display yet? If not, have you tried checking out the Display or Accessibility settings in your phone?
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    Re: LG V20 T-Mobile phone does not display colors

    tmo_lauren Apr 27, 2018 12:04 PM (in response to tmo_marissa)

    • Member Since: Jul 14, 2011

    Hey there! Just wanted to check in again to see if you'd been able to check out accessibility settings!

     

    -Lauren
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  Re: LG V20 T-Mobile phone does not display colors

  tmo_amanda Apr 30, 2018 7:49 AM (in response to magenta4741033)

  • Member Since: Oct 4, 2012

  Hey, Stephen!

   

  Were you able to restore color back to your web browser? If not, please let me know if this is only happening on the web browser or on other applications as well.

   

       If only happening on the web browser, please try these steps:

  1. Go to your web browser
  2. Select Settings
  3. Select Accessibility
  4. Turn Grayscale off

   

       If happening with all applications, please try these steps:

  1. Go to Settings
  2. Select General
  3. Select Accessibility
  4. Select Vision
  5. Turn Grayscale off

   

  Give that a shot and let me know if that brings your browser's color back to life!

  1 of 1 people found this helpful