All replies
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Hey there! Just wanted to check in to see how things were going. Did you still need help with your reimbursements?
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Hey there! Sorry to read that the hold was extensive - were you reaching out to our Care team, or the Reimbursement team? Were you able to get in touch?
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Hey, magenta4186792! Just wanted to check in here once more -- I hope you were able to get the assistance you needed! Please let us know if you still need help. Thank you!
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I’m still having proble with receiving my reimbursement from your company
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I am so sorry about that! Is this for the Carrier freedom reimbursement? If so, did you ever get a chance to speak with our reimbursement team and if so, what did they say?
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Yeah, they wanted proof of bill and the T-mobile company send it to them and they still didn’t approve it
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Oh no!! Do you still have a copy of that final bill? If so, did the reimbursement team tell you how to re submit it to them?
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NO can you tell me the process of that how to submit the bill again
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Hey magenta4622249,
The original poster and magenta4326133 were having a bit of a different issue. Have you been denied your reimbursement? If so, what was the reason?
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