All replies
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I searched around myself and found nothing that correlated between wireless charging and hotspot. I can only imaging that maybe somehow between reboots, maintenance, and toggling hotspot on/off that wireless charging hardware was triggered. Fluke maybe. Does it continue to work now?
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As far as I can tell if my hotspot is off, NO, the charger blinks and phone stops charging. I'm going to try booting to safe mode again.
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If wireless charging only works in hotspot mode, it would sound like a hardware defect.
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I'm going to check when I get home and try to isolate the issue. I guess if I have to leave my hotspot then that may be my only solution. My charger has a built in fan and I have a cheap mini fan blowing during longer charges,
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Hey there!
Just wanted to check in and see if you'd had any luck isolating the issue.
-Lauren
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Look like it's a battery issue. I'm going to order a new one. I also have a Note 8, how do we get those batteries repaired after the year warranty is up?
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You can take it to a third-party repair facility such as in a mall or shopping plaza or you can send it back to Samsung.
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The info above is pretty solid.
You can go the DIY route with some YouTube help, but not suggested.
-Lauren
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Hi there!
Were you able to get the battery issue resolved? Please give us a reply back and let us know. Thanks!
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I have a bad battery, I purchased off of Amazon it was listed is a Genuine OEM battery. It's not. So I'm going to order a another battery for it.
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Ah, well, that's a let down. Can you keep us posted on if the new batter works for you? We'd like to know if that resolves your issue.
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I'm just glad it's not my daily driver. it's one of the reasons I upgraded to the Note 8. I will keep the forum updated.
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I know it's only been a couple days but did you get the new battery yet?
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Hey, nelfar212!
We appreciate you keeping us updated on your Note 3 charging situation. We're hoping that the replacement battery will be the answer. By chance, did you receive it? If so, is the wireless charging working as it should be?
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Not yet, I'm going to order today I wasn't in a big hurry because I use my Note 8 as my daily driver. it just sucks, I'll pull my note 3 off the charger at 100% and 20 min later it shuts off and has zero charge. when I turn back on.
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I hear ya! The battery sounds like a dud.
You may have a few check-ins from us Community Managers since we're still waiting for the final outcome in order to mark this thread as resolved. We appreciate the updates!
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nelfar212, just checkin' in to see how things are going.
(Sorry if this gets a bit redundant, but as mentioned, you can expect to hear from us about every 2-3 days until we get the green light this is resolved.)
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Still waiting on the battery to arrive, So it's looks like they dead cell's is with in the 80-85% of the battery because it charges fine up to that point and after.
This is both with and without the hotspot on.
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Interesting....
We appreciate you keeping us updated. Have a fantastic weekend!
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Hi there.
Just checking in to see if you've received your battery and tested it out. We appreciate you coming back and keeping us updated.
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Hi, nelfar212! Just checking to see if that battery's arrived yet! Hope things are going OK for you.
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Hey, nelfar212! We haven't heard from you in a few days so I just wanted to see how things are going. Fingers crossed that your battery has arrived by now.
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Well it has but, I tried something I uninstalled three apps and stopped a few of the Google play processes, and my battery drain/charging issue went away "stumped" because I reset the phone. Thanks for checking
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Woah! Now there's something I wouldn't have thought to do. That's super helpful for us to know. Let us know if this creeps up again.
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