All replies
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Re: Galaxy S8 People edge error
tmo_marissa Nov 12, 2017 7:18 AM (in response to magenta3169758)- Member Since: Sep 7, 2016
Whoa, magenta3169758, this is the first I've heard of this, and definitely doesn't help you use one of the most convenient features of the phone! In between the update and when you added your favorites back in the edge settings; did you have a chance to try a master reset or a cache wipe?
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Re: Galaxy S8 People edge error
magenta3169758 Nov 13, 2017 6:53 AM (in response to tmo_marissa)- Member Since: Nov 9, 2017
I found this issue online but didn't see a resolution so that's why I started this discussion.
Edge (people edge also) is part of ROM so it is not easy/possible to clear cash (I tried app in settings). So, I tried to disable edge app but it didn't fix the issue. Master reset (drop to factory settings), I don't feel like doing it yet as is a lot of work to get all the apps settings right.
Is there any thing I can do to fix the issue?
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Re: Galaxy S8 People edge error
tmo_mike_c Nov 15, 2017 8:51 AM (in response to magenta3169758)- Member Since: Jun 25, 2012
I hear what you're saying about resetting. It can be some work but fortunately there are ways to back up your important data. You could try to wipe the cache and see if that helps. That doesn't delete anything important and it's worth a shot. You could also check for software updates and make sure it's running the latest version. However, if it's still giving you fits, a reset might need to be done to fix this. Please keep us updated. Thanks!
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Re: Galaxy S8 People edge error
magenta3169758 Nov 17, 2017 7:51 AM (in response to tmo_mike_c)- Member Since: Nov 9, 2017
Wiping out cache seems to fix the problem. One contact didn't like the number format: xxxxxxxxxx till its (xxx)xxx-xxxx.
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Re: Galaxy S8 People edge error
tmo_mike_c Nov 19, 2017 1:21 PM (in response to magenta3169758)- Member Since: Jun 25, 2012
I'm glad it worked for you. Please let us know if you need more help.