Use Jump/EIP to upgrade to iPhone X over the phone?

770-873-2560

    Can I upgrade to the iPhone X by using the Jump feature on my plan over the phone by dialing 611? I've been reading some discussions on this and have seen some conflicting answers. The following link for how Jump! worksJUMP! says that Jump! upgrades cannot be done over the phone. Can someone please clear this up for me. Thank you

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