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Official Apple iPhone X Pre-Order & Discussion Thread

tmo_amanda

    You've been patiently waiting for almost two months to pre-order the iPhone X and the time is here! You can easily place your order on the MyT-Mobile App, MyT-Mobile, or by calling 1-800-TMOBILE. Get all the info you need about the iPhone X in our Launch Center!

    iPhone X.png

     

    Want to know when your phone will arrive? Follow these steps!

     

    Still have questions? Need more information? Any concerns? Our Community Managers are standing by! Log in and ask away!

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      • robertodvr777

        Hi,

         

        What are the prices going to be for the 64GB & 256GB  iPhone X? With JUMP and without JUMP?

         

        Thanks

        • tmo_marissa

          Great question! The full retail price of the iPhone X 64GB is $999.99, and the 256GB is $1,149.99. Pricing for the iPhone X on our Equipment Installment Plan (24 month ,financing agreement) for the 64GB for well qualified customers will be $279.99 down and $30 installments per month for 24 months; and for the 256GB $429.99 down and $30 per month for 24 months (also well qualified). We don't have JUMP! On Demand pricing just yet, but we'll update as soon as it's available!

           

          - Marissa

          1 of 1 people found this helpful
          • flippy59

            I am eligible to Jump from Galaxy Note8 to iPhone X.  If I preorder on launch day through the app, will I be able to bring my IPhone 7 Plus from Sprint into the T-Mobile store and trade it in for the $300 credit when I bring in my Galaxy Note 8? 

            • evrosado1

              When will JOD pricing be coming out??  I don't want to be surprised when I call to order my phone.  I like to make educated decisions not hope & pray.

              • tmo_marissa

                Hey folks! I wanted to update with JUMP! On Demand pricing. There are two scenarios for the 64 GB device for well-qualified customers, and one pricing scenario for well-qualified customers purchasing the 256 GB device. Here are the possibilities:

                 

                The iPhone X 64 GB will be $0 down with 18 monthly payments of $41.56 or $279.99 down with 18 monthly payments of $26.00. The residual in either case will be $252.00.
                The iPhone X 256 GB will be $429.99 down with 18 monthly payments of $24.00 and a residual of $288.00.

                 

                The variable pricing for the 64 GB device is new, and the down payment will depend on the individual account. With superphones increasing in retail price, it's possible that the new price point on some of these devices will require a higher out of pocket than before for less expensive equipment, but provide a lower monthly installment cost.

                 

                 

                * edited 11/7 to clarify that the down payment due for the 64GB device will vary depending on each individual account -- please accept the apologies for any confusion! If you're interested in upgrading to the iPhone X on JOD and unsure of the required down payment for your account, please Contact Us so that we can take a look!

                3 of 3 people found this helpful
                • tmo_marissa

                  Howdy, flippy59, thanks for asking! While this is an offer for equipment purchased on EIP, it's not able to be combined with a JUMP! upgrade, so in this situation, you'd want to choose whether to turn your Note 8 in and JUMP! to the iPhone X, or purchase the iPhone X on EIP and trade in your iPhone 7 Plus to participate in the offer. If there's someone else in your family who doesn't have a JUMP! upgrade ready and might be interested in getting an iPhone X on EIP, you could always use the iPhone 7 Plus to fulfill the offer for their order!

                   

                  - Marissa

                  • tmo_marissa

                    Hi, evrosado1! Just added JOD pricing below!

                    • bornitz@yahoo.com

                      Thanks so much Marissa. So, after paying $429.99 + tax on an iPhone X 256GB through JOD and turning in my iPhone 7 in pristine condition (after the X arrives and I've transferred my data), I plan to keep the X for at least a year to see what Apple releases next year. After the 12 months (or thereabouts) the residual will obviously be higher than the $288 (end of 18 months). Assuming that everything is status quo, paid on time and our account is in good standing, do I simply turn the 256GB X in when I'm ready and eligible to upgrade, same as I plan to do with this time around?  I just want to be completely clear. Because of the cost of the handset, I'm in new territory here. Sorry if any part of this question is redundant.  Thanks in advance.

                      • magenta1531486

                        So in my case I have a Galaxy S7 Edge in very used condition and I have Jump!. Can I preorder through the apple store and choose Tmobile as my carrier and then bring it to the store and set up the upgrade? Or where can I preorder on tmobile? Please help since I don't want to miss out.

                        • magenta1658319

                          Will the local T-Mobile stores have the iPhone X on Nov. 3rd?

                          • tmo_marissa

                            bornitz, is your Phone 7 on JUMP! On Demand right now, and that's why you're planning on turning it in? Or were you thinking about financing your iPhone X through an Equipment Installment Plan so that you could participate in the trade-in offer? Sorry for the follow-up questions, but I want to make sure I understand exactly what the circumstances are so we know we're steering you in the right direction!

                             

                            - Marissa

                            • bornitz@yahoo.com

                              I've had JOD for a few years, and I normally just turn the old phone in (perfect condition) after the new one arrives without incurring any extra fees or needing to pay any residual, but this phone is pricey, so I want to make sure that it works the same way when I turn in my iPhone 7. So short answer, yes, I plan on using the JOD as I have in the past. Thanks.

                              • tmo_marissa

                                We don't want you to miss out either, magenta1531486! How used is your S7 Edge? I want to make sure you're mentioning that fact just in contrast to some of the other current device descriptions on the thread, and not because you're concerned that it won't meet standards for turning in!

                                If you have traditional JUMP! and you're making Equipment Installment Plan (EIP) payments for your Galaxy and are JUMP! eligible, then you can place a pre-order on our website through MyT-Mobile, through the T-Mobile app's new SHOP function, or with one of our frontline teams. If you have JUMP! On Demand and are making lease payments (the 18 month financing plan with the residual), then we'll need you to Contact Us to place the pre-order!

                                 

                                - Marissa

                                • tmo_marissa

                                  This will work the same way then, bornitz! You can call us to place the pre-order if you want to get your order in quickly, just make sure you let us know it's a JUMP! On Demand order. Then, when your new iPhone X arrives, you'll take your iPhone 7 to the local store to turn it in (you'll have something called a Return Merchandise Authorization number that you can give the store which will help them identify that it's the correct Lease they're closing out), we'll inspect it there (a non-issue since it sounds like you take great care of your equipment!) and the remaining installments and purchase option price for the 7 will be cleared out. Once you pass the JUMP! On Demand upgrade threshold again (30 days, so waaaay before the next iPhone comes out, I'd guess ) the process would work the same way with your X.

                                   

                                  - Marissa

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