All replies
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Re: Ringtone
tmo_chris Sep 30, 2017 8:47 AM (in response to magenta2410571)- Member Since: Nov 19, 2011
1 of 1 people found this helpfulHey there! Is it possible that the volume switch on the top left side of the phone and been switched to silent mode? If you look at it and can see red, it is in the silent position. This gets me all the time lol. Sometimes I accidentally flick the switch to silent taking off my phone case and wonder why my phone is not ringing anymore.
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Re: Ringtone
tmo_marissa Oct 4, 2017 9:52 AM (in response to magenta2410571)- Member Since: Sep 7, 2016
Hi hi, magenta2410571! Just wanted to touch base and see if that silent button had created this funny surprise for you, or if you're still having trouble. If it was just the button, no worries -- we've all been there! But if there's something still going wrong, we'd definitely like to help. Please let us know how you're doing!
- Marissa
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Re: Ringtone
tmo_mike_c Oct 9, 2017 10:20 AM (in response to magenta2410571)- Member Since: Jun 25, 2012
Chris brought up a really great suggestion. Have you checked out his response to see if that helped? Come on back and let us know if still need help. Thanks!
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Re: Ringtone
tmo_amanda Oct 11, 2017 12:58 PM (in response to magenta2410571)- Member Since: Oct 4, 2012
Happy Wednesday, magenta2410571!
I'm hoping by now you were able to get the issue with the sound on your iPhone fixed. Since someone else noted they're having the same issue as you, I'm unable to mark this conversation as "assumed resolved". Due to that, I'm going to mark Chris' answer as correct. If for some reason you're still having this issue, please reply back on this thread,we'll unmark it, and continue troubleshooting.