All replies

• 

  Re: Delay in sending picture text messages

  tmo_mike_c Aug 6, 2017 11:36 AM (in response to d89rojas)

  • Member Since: Jun 25, 2012

  Aw, that's totally no fun d89rojas.

   

  Is this happening with specific numbers or any number you send to? Are you have to check the file size of the photos you're taking. You could also try changing your camera settings and see if changing the quality helps. Please keep us posted. Thanks!
• 

  Re: Delay in sending picture text messages

  tmo_amanda Aug 10, 2017 8:50 AM (in response to d89rojas)

  • Member Since: Oct 4, 2012

  Hey, d89rojas!

   

  Welcome to our Support Community! As Mike mentioned above, we need to figure out if this is only happening with one specific person or multiple people. Also, is this happening while you're connected to WiFi? If so, trying turning off WiFi to see if the MMS' go through. One last question for ya, is there a delay in picture messages sending when you're in a specific location or does it happen everywhere?

  1 of 1 people found this helpful
  • 

    Re: Delay in sending picture text messages

    magenta2723110 Feb 6, 2018 2:55 PM (in response to tmo_amanda)

    • Member Since: Sep 25, 2017

    Thanks tmo_amanda I turned off WIFI and now I can send pictures. That was the fix for me.
• 

  Re: Delay in sending picture text messages

  tmo_marissa Aug 14, 2017 10:54 AM (in response to d89rojas)

  • Member Since: Sep 7, 2016

  Hi there, d89rojas! We just wanted to check in with you and see how things are going with your picture messages. If you're still having trouble, we'd love to know the answers to the questions asked above so that we can try to isolate the root cause of the problem! Thanks!

   

  - Marissa