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  Re: Speakerphone turning on automatically

  magenta1458500 Jun 23, 2017 10:27 AM (in response to morris2883)

  • Member Since: May 15, 2017

  Check to see if you have an app such as s-voice or s-phone.  Also note that you don't have to touch the speakerphone icon to activate it - just having a finger near it may cause it to turn on

  1 of 1 people found this helpful
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  Re: Speakerphone turning on automatically

  tmo_marissa Jun 27, 2017 9:09 AM (in response to morris2883)

  • Member Since: Sep 7, 2016

  Hey, morris2883! How is everything going with your Galaxy's speakerphone? Was the insight that magenta1458500 offered helpful here? Does this seem to happen on every call you're on, or is it intermittent? Please let us know if you still need help!

   

  - Marissa
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  Re: Speakerphone turning on automatically

  tmo_amanda Jul 1, 2017 11:07 AM (in response to morris2883)

  • Member Since: Oct 4, 2012

  Happy Saturday, morris2883!

   

  I just wanted to swing by to see if your S8 has gotten its act together yet. If it's still having a mind of its own and automatically turning the speakerphone on let us know. One thing I wanted to mention after digging through a couple forums is that users are going to the Bluetooth settings and turning on "media" to prevent the phone from going to speakerphone automatically. Can you give that a shot and let me know if that fixes the problem?
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  Re: Speakerphone turning on automatically

  tmo_mike_c Jul 5, 2017 10:17 AM (in response to morris2883)

  • Member Since: Jun 25, 2012

  Howdy morris2883 !

   

  Just stopping in to see if you had the chance to look into the suggestion above. If so, please give us a holler back and let us know if that helps. Thanks!