All replies
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magenta1475848 wrote:
Hello anyone there?
I'm here.
You are here too.
Welcome to the forum.
Art
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Hello
I have an issue
I am not able to make calls and not sure what happened after the device update
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Hi there sound. Welcome.
Just so you know. This not a real time chat and messaging system.
This is T-Mobile's Community Support Forum.
Most of us are not T-Mobile employees but just customers like you.
Please post a question in the the "Device discussion" group.
You will get more attention for your particular problem.
Please state your main question in the title box.
Please provide in the text box as many details as you can.
At least the phone make and model and which update caused the problem,
You will get help.
Art
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Hi again sound
Just so you aren't waiting for an immediate response.
It might take a few hours or longer for someone who
might be able to help to respond to your problem.
One or more members or the community will definitely respond.
Art
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Welcome!
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What can we help you with?
(not an instant messaging system)
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snn_555 wrote:
What can we help you with?
(not an instant messaging system)
I didn't occur to me that magenta1475848 might have thought that support people were available waiting to chat in real time. I just thought a new member was being friendly. I was trying to be hospitable. OOPs. I don't use instant messaging systems very much so I missed the significance of the query "Hello anyone there?" Nice catch. I must say you definitely had the "correct answer". Lesson learned.
I hope magenta1475848 comes back, sees the replies, and responds to your offer of help.
Art
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The big pink "message us" bubble can be confusing. On mobile anyway.
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Re: hello
apexdestroyer Jun 1, 2017 8:25 AM (in response to magenta1475848)- Member Since: Jun 1, 2017
I'm here but I forgot why I came here in the first place.
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Re: hello
smplyunprdctble Jun 1, 2017 9:57 AM (in response to apexdestroyer)- Member Since: Jul 15, 2011
Is this like when I walk in to a room and forgot why I came in?
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Re: hello
magenta1653351 Jun 1, 2017 12:36 PM (in response to magenta1475848)- Member Since: May 31, 2017
Hello!
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Hi