All replies

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  Re: hello

  artart May 17, 2017 11:06 AM (in response to magenta1475848)

  • Member Since: Mar 9, 2017

  magenta1475848 wrote:

   

  Hello anyone there?

  Hi magenta1475848

  I'm here.

  You are here too.

  Welcome to the forum.

   

  Art
  • 

    Re: hello

    sound Jun 12, 2017 3:05 AM (in response to artart)

    • Member Since: Jun 12, 2017

    Hello

    I have an issue

    I am not able to make calls and not sure what happened after the device update
    • 

      Re: hello

      artart Jun 12, 2017 4:55 AM (in response to sound)

      • Member Since: Mar 9, 2017

      Hi there sound.  Welcome.

      Just so you know. This not a real time chat and messaging system.

      This is T-Mobile's Community Support Forum.

      Most of us are not T-Mobile employees but just customers like you.

       

      Please post a question in the the "Device discussion" group.

      You will get more attention for your particular problem.

       

      Please state your main question in the title box.

      Please provide  in the text box as many details as you can.

      At least the phone make and model and which update caused the problem,

       

      You will get help.

       

      Art
      • 

        Re: hello

        artart Jun 12, 2017 5:06 AM (in response to artart)

        • Member Since: Mar 9, 2017

        Hi again sound

        Just so you aren't waiting for an immediate response.

        It might take a few hours or longer for someone who

        might be able to help to respond to your problem.

        One or more members or the community will definitely respond.

         

        Art
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  Re: hello

  htghtg May 17, 2017 3:52 PM (in response to magenta1475848)

  • Member Since: Jan 20, 2014

  Welcome!

   

   
• 

  Re: hello

  snn_555 May 17, 2017 4:21 PM (in response to magenta1475848)

  • Member Since:

  What can we help you with?

   

  (not an instant messaging system)
  • 

    Re: hello

    artart May 17, 2017 4:52 PM (in response to snn_555)

    • Member Since: Mar 9, 2017

    snn_555 wrote:

     

    What can we help you with?

     

    (not an instant messaging system)

    snn_555

    I didn't occur to me that magenta1475848 might have thought that support people were available waiting to chat in real time. I just thought a new member was being friendly. I was trying to be hospitable. OOPs. I don't use instant messaging systems very much so I missed the significance of the query "Hello anyone there?"  Nice catch. I must say you definitely had the "correct answer". Lesson learned.

     

    I hope magenta1475848 comes back, sees the replies, and responds to your offer of help.

     

    Art
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      Re: hello

      snn_555 May 17, 2017 5:10 PM (in response to artart)

      • Member Since:

      The big pink "message us" bubble can be confusing. On mobile anyway.
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  Re: hello

  apexdestroyer Jun 1, 2017 8:25 AM (in response to magenta1475848)

  • Member Since: Jun 1, 2017

  I'm here but I forgot why I came here in the first place.
  • 

    Re: hello

    smplyunprdctble Jun 1, 2017 9:57 AM (in response to apexdestroyer)

    • Member Since: Jul 15, 2011

    Is this like when I walk in to a room and forgot why I came in?
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  Re: hello

  magenta1653351 Jun 1, 2017 12:36 PM (in response to magenta1475848)

  • Member Since: May 31, 2017

  Hello!
  • 

    Re: hello

    snn_555 Jun 1, 2017 4:33 PM (in response to magenta1653351)

    • Member Since:

    Hi.
    • 

      Re: hello

      sound Jun 12, 2017 3:05 AM (in response to snn_555)

      • Member Since: Jun 12, 2017

      hello
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  Re: hello

  skap234 Jun 19, 2017 3:44 PM (in response to magenta1475848)

  • Member Since: Jun 19, 2017

  Hi