All replies
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I read your E-mail and FWIW I hust sent a MMS group message w/image to two persons using Wi-Fi (I have it set to use Wi--Fi when at home) and it works just fine. Might not help but at least it worked from this new S8+
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Thanks for trying. Can you check your APN protocols on your network settings? Mine are set to APN protocol IPv6 and APN protocol roaming IPv4. I have tried to changed them to both use IPv4/IPv6 but still no luck.
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SELECTED SETTINGS:
NAME T-MobileUSA
APN fast.t-mobile.com
PROXY not set
MMSC http:/mms.msg.eng.t-mobile.com/mms/wapenc
APN PROTOCOL IPv6
APN ROAMING IPv4
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Yeah, that's what I have also, hmmmm
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Are you using the stock messaging app? I know with certain third party apps there are some issues.
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Yes, I am using the stock Google/Android app. I just installed Textra and it is working so I am thinking it's a Google Android issue and not a carrier or Samsung device issue.
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I just installed Textra as a test and all works fine. It seems the issue is with the stock Android messaging app.
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I'm having the same issue on my S8. (Also had the same trouble with S7 when it was first released and it was a carrier issue.) T-Mobile support filed a ticket after troubleshooting.
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I was having the same problem with my Sprint Samsung Galaxy S6 (SM-G920P). I was having the same issues with the Android Messages app and when I started using Textra instead with the above APN settings, it started working again. I was using the system MMS settings and not legacy on Textra.
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Hey everyone! For the folks still having issues sending MMS or group messages when Wi-Fi is turned on, please Contact Us so that our tech support teams can open up some support tickets with our engineers and we can get to the bottom of this.
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I'm not 100% sure it's carrier specific. I have seen many users with the same problem on other carriers. I think it's actually an issue with the stock Android Messenger app. I installed Textra and it works fine with WiFi enabled. I think the newer version of the app is what's wrong. My Nexus 6 worked perfectly with the older version of Android Messenger while on WiFi.
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I can confirm this only occurs, for me, when I have Wi-Fi Calling enabled. If I turn off Wi-Fi Calling, but leave Wi-Fi on, MMS and texts work just fine. Once I turn Wi-Fi Calling on, I can no longer send/receive MMS and some texts stop working.