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  Re: Has anyone had any problems with the latest T-Mobile Update? Any bugs, or changed settings? I have a Samsung Galaxy Avant.

  snn_555 Mar 9, 2017 4:22 AM (in response to rokhollywood)

  • Member Since:

  Any updates the Avant is getting are most likely security patches and nothing more.  Should be no issues.

   

  Android version 4.4.2 Baseband version G386TUVS1AQA1

  February 15, 2017

  Android Security updates

  1 of 1 people found this helpful
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  Re: Has anyone had any problems with the latest T-Mobile Update? Any bugs, or changed settings? I have a Samsung Galaxy Avant.

  aali324 Mar 9, 2017 9:09 AM (in response to rokhollywood)

  • Member Since: Mar 9, 2017

  Yes, I can no longer send SMS or MMS. I've deleted messages, turned off WiFi, turned on "smart network switch" - nothing is working. I have a Galaxy S7 Edge.
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    Re: Has anyone had any problems with the latest T-Mobile Update? Any bugs, or changed settings? I have a Samsung Galaxy Avant.

    snn_555 Mar 9, 2017 11:08 AM (in response to aali324)

    • Member Since:

    You received an OS update. The Avant did not.
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      Re: Has anyone had any problems with the latest T-Mobile Update? Any bugs, or changed settings? I have a Samsung Galaxy Avant.

      tmo_lauren Mar 15, 2017 3:34 PM (in response to snn_555)

      • Member Since: Jul 14, 2011

      Hmm for those of you  having issues, have you tried a master reset on the device? We aren't seeing any widespread or documented known issues.

       

      -Lauren
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        Re: Has anyone had any problems with the latest T-Mobile Update? Any bugs, or changed settings? I have a Samsung Galaxy Avant.

        aali324 Mar 15, 2017 5:53 PM (in response to tmo_lauren)

        • Member Since: Mar 9, 2017

        i think i have figured out that when i'm on LTE, i cannot send messages.

        but when i turn off that network, i can send messages.
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          Re: Has anyone had any problems with the latest T-Mobile Update? Any bugs, or changed settings? I have a Samsung Galaxy Avant.

          tmo_lauren Mar 16, 2017 4:35 PM (in response to aali324)

          • Member Since: Jul 14, 2011

          Well, you should definitely be able to still send texts while on LTE. Does this seem to happen anywhere you are connected to LTE, or just a specific area?

           

          -Lauren
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          Re: Has anyone had any problems with the latest T-Mobile Update? Any bugs, or changed settings? I have a Samsung Galaxy Avant.

          tmo_marissa Mar 22, 2017 7:41 AM (in response to aali324)

          • Member Since: Sep 7, 2016

          Happy Wednesday aali324!  I just wanted to see if you'd had a chance to take a look at Lauren's question above.  Are you still having trouble messaging with LTE enabled?

           

          - Marissa
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            Re: Has anyone had any problems with the latest T-Mobile Update? Any bugs, or changed settings? I have a Samsung Galaxy Avant.

            aali324 Mar 28, 2017 6:59 AM (in response to tmo_marissa)

            • Member Since: Mar 9, 2017

            Yes, I'm still unable to send texts. With LTE on or off
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              Re: Has anyone had any problems with the latest T-Mobile Update? Any bugs, or changed settings? I have a Samsung Galaxy Avant.

              tmo_mike_c Apr 3, 2017 10:55 AM (in response to aali324)

              • Member Since: Jun 25, 2012

              That's no good. Have you tried sending to other numbers to make sure this isn't just happening to a few of your contacts? Also, is this happening in a specific area or have you tested in multiple areas to see if it works elsewhere?
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                Re: Has anyone had any problems with the latest T-Mobile Update? Any bugs, or changed settings? I have a Samsung Galaxy Avant.

                aali324 Apr 5, 2017 4:43 PM (in response to tmo_mike_c)

                • Member Since: Mar 9, 2017

                It doesn't work when I'm at home, or at work, or in the car or ANYWHERE. It

                doesn't work no matter who I text. T-Mobile is awful and zero help. What a

                waste of money.
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                  Re: Has anyone had any problems with the latest T-Mobile Update? Any bugs, or changed settings? I have a Samsung Galaxy Avant.

                  tmo_marissa Apr 11, 2017 8:06 AM (in response to aali324)

                  • Member Since: Sep 7, 2016

                  Oh goodness, aali324 - if you're not able to send messages on or off of LTE, to any contact, regardless of where you're located, then I don't blame you one bit for feeling this way.  I'm so sorry we missed getting back to you here.  We'd need to have you Contact Us for an issue like this so that we can check the back end provisioning on your account and make sure there aren't any errors preventing your messages from going through.  From what you mentioned above it looks like you've definitely tried some basic troubleshooting steps, which are great - but just a heads up that we may walk you through a Master Reset when you work with our Tech team - if it's not a provisioning error, then that's the last resort prior to completing a warranty exchange.  Text is a primary communication method for many of us these days, so it's critical that we get it working for you or get your phone replaced.  Sorry again that you're going through this, and that we dropped off of this thread.

                   

                  - Marissa
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  Re: Has anyone had any problems with the latest T-Mobile Update? Any bugs, or changed settings? I have a Samsung Galaxy Avant.

  natedogg282 Mar 9, 2017 10:03 AM (in response to rokhollywood)

  • Member Since: Mar 9, 2017

  Yes, I have two problems.

   

  1)  Whenever I try to place a call, it asks me if I want wifi or carrier.  Even when wifi is turned off, it will ask.  In my settings, I've disabled wifi calling and selected carrier preferred but it still asks everytime I try to make a call.

   

  2) There is a notification about my calendar not syncing that keeps appearing when my phone is on standby.  Calendar syncs fine.  Nothing I can do stops it from reappearing.

   

  Samasung S7