All replies

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  Re: Text short codes won't work, saying "access denied."??

  tmo_lauren Mar 7, 2017 12:44 PM (in response to jonandkrystal)

  • Member Since: Jul 14, 2011

  Great question!

   

  What type of account have you signed up for?

   

  -Lauren
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  Re: Text short codes won't work, saying "access denied."??

  tmo_marissa Mar 13, 2017 10:22 AM (in response to jonandkrystal)

  • Member Since: Sep 7, 2016

  Hey jonandkrystal!  Just checking in with you to see if you still had concerns about this.  Certain plan types don't allow for short codes, but others do - if you let us know what type of plan you have, we can steer you in the right direction.  If this has fixed itself, please let us know!

   

  - Marissa
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  Re: Text short codes won't work, saying "access denied."??

  lalaking Apr 7, 2017 5:25 PM (in response to jonandkrystal)

  • Member Since: Dec 10, 2015

  I got the same issue when replying to a 5 or 6 digit codes SMS.  I have the Simple Choice plan 2.5 GB (post paid).

  
  Thanks!
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  Re: Text short codes won't work, saying "access denied."??

  ellehcim Jun 12, 2018 8:09 PM (in response to jonandkrystal)

  • Member Since: Jun 12, 2018

  Have you got this issue resolved yet? I recently had the same problems... it was fine before. And I didn't even change anything on my T-mobile account at all