I received a text messg yesterday stating that there has been a device error and my bill credits are on the way. I will receive bill credits for any months that they missed. What excatly are they talking about?
Who are "they?" Was this from T-Mobile? To get the answer if so, you will need to contact T-Mobile via phone or social media. We cannot access your account in this peer forum.
Happy Saturday, kymberlymurphy!
It sounds like a trade-in bill credit. However, snn_555 is correct, you'll want to Contact Us to get the specifics of the bill credit.
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