All replies
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Re: Touchscreen freezes and not responsive
tmo_mike_c Jan 9, 2017 11:04 AM (in response to ben.murken@gmail.com)- Member Since: Jun 25, 2012
It may not be a faulty phone but it's certainly acting a bit strange after a short time. I have a few suggestions on what can help. You could try wiping the cache then restarting to see if that works. Another step you can try is testing the phone in Safe mode. I suggest using in safe mode for a short while to see if it works a little better then switch it back to the normal mode and test it again. Please let us know the results.
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Re: Touchscreen freezes and not responsive
ben.murken@gmail.com Jan 9, 2017 8:14 PM (in response to tmo_mike_c)- Member Since: Jan 3, 2017
Went through the wipe the cache instructions and will see if that helps.
It shouldn't be anything with apps, because I don't have any new ones from my last 2 phones.
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Re: Touchscreen freezes and not responsive
tmo_mike_c Jan 11, 2017 8:38 AM (in response to ben.murken@gmail.com)- Member Since: Jun 25, 2012
Okay. Thanks for giving the cache wipe a try. It does seem unlikely that it'll be an issue with an app, but it's still worth a shot to test the phone in Safe mode for a bit to see if this issue continues to happen.
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Re: Touchscreen freezes and not responsive
tmo_chris Jan 17, 2017 9:38 AM (in response to ben.murken@gmail.com)- Member Since: Nov 19, 2011
Hey there Is your phone still acting up on you after the reset?