All replies

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  Re: chrome login on windows

  tmo_chris Dec 14, 2016 3:11 PM (in response to davey08)

  • Member Since: Nov 19, 2011

  That has got to be pretty annoying! Do you think you can try it with the latest version of FireFox and see if it still kicks you out? How long into your session is it kicking you out exactly?
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  Re: chrome login on windows

  gmtom1 Dec 14, 2016 5:29 PM (in response to davey08)

  • Member Since: Aug 26, 2016

  I'm also having problems with maintaining a connection in Chrome on windows.  I can login fine, but it only stays connected for <5 seconds, then the disconnected/offline box pops up and stays disconnected.

   

  I tried FF, but I get a "Secure Connection Failed" error: 

  An error occurred during a connection to wrgweb.dal.t-mobile.com. Peer’s certificate has an invalid signature. Error code: SEC_ERROR_BAD_SIGNATURE

   

   

      The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

      Please contact the website owners to inform them of this problem.
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    Re: chrome login on windows

    yodigital Dec 14, 2016 8:02 PM (in response to gmtom1)

    • Member Since: Dec 14, 2016

    I'm experiencing the same thing on Chrome ( 54.0.2840.98 64-bit) on Mac OS X 10.12.2
    Stays connected for 1 min, then says I'm offline.

     

    Also is it normal to register your number every time you login?

    Also I was never prompted to verify E911.

     

     

     

    iphone 7
    The digits app installed fine, but

    Verified and granted access to use device, but keep getting message of "Failed to get lines"
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      Re: chrome login on windows

      davey08 Dec 14, 2016 10:02 PM (in response to yodigital)

      • Member Since: Dec 14, 2016

      It generally happens any time I reopen close (it makes me reregister every time) or if chrome reloads the tab due to memory usage.

       

      Thanks!

      David
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  Re: chrome login on windows

  salterjb1 Dec 14, 2016 10:50 PM (in response to davey08)

  • Member Since: Oct 4, 2016

  I, too, am getting kicked off when accessing Digits via Chrome. Log on and less than a minute later am logged off.  This is happening since I installed Digits on chrome 5 hours ago.
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  Re: chrome login on windows

  mperson1972 Dec 14, 2016 11:15 PM (in response to davey08)

  • Member Since: Mar 30, 2016

  I cant log in through chrome at all now.  I was able to earlier today.  It says to refresh the browser first something to do with location.  I can log in through Microsoft Edge browser and it was not even listed as supported.
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  Re: chrome login on windows

  gmtom1 Dec 15, 2016 10:50 AM (in response to davey08)

  • Member Since: Aug 26, 2016

  Okay, now Firefox doesn't work either.  It initially logs in okay, but as soon as I try to make a call, or do anything, it gets disconnected and I have to logoff and login again before it will be "online".  Chrome still doesn't work - goes immediately offline after logging in.
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  Re: chrome login on windows

  tmo_chris Dec 15, 2016 11:40 AM (in response to davey08)

  • Member Since: Nov 19, 2011

  Thanks for the updates folks! We have a few threads going on about the web client session issues. Our support teams are aware of this and looking into it. Thanks for everyone's patience and support with the BETA. For now, I will go ahead and close out this thread so we can keep the discussion in one place. Please feel free to continue the discussion here.
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  Re: chrome login on windows

  tmo_amanda May 31, 2017 5:40 PM (in response to davey08)

  • Member Since: Oct 4, 2012

  

  This thread was the product of our fantastic collaborators during DIGITS Beta! As many terms have changed and bugs have been exterminated since the Beta launched, the information here may no longer be accurate. If you still have a question, please search our active threads or ask a new question in the DIGITS space!