The final bill is not prorated. You are advised to cancel your service during the last week of your monthly cycle.
I'm bummed hearing you're considering leaving krismeister. I do hope we've done everything we can so you can stick with us. As mentioned above, this isn't prorated so we encourage that you wait until the end of your cycle before canceling.
If you do have any further questionsl, you'll want to Contact Us and speak with our Customer Care team. They can look at your account and go over any other specifics about the bill.
please explain how a bill cannot be prorated. if a billing cycle is from let's say 12-13 to 1-12 and services are stopped on 12-18, how can one be charged for services not rendered? The link listed above does not state that a bill cannot be amended/prorated due to disconnection. 99% of all companies prorate their final bill for services not rendered, it's the law if i'm not mistaken?