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1 of 1 people found this helpfulDo you have roaming turned on?
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Yes, data roaming on
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1 of 1 people found this helpfulThere's a MMS setting that you need to look at on BYODs.
The MMS Server address is http://mms.msg.eng.t-mobile.com/mms/wapenc
See this document https://support.t-mobile.com/docs/DOC-2090#subhead1
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Yes, I am using proper APN settings:
- Name: T-Mobile US LTE
- APN: fast.t-mobile.com
- Proxy: <Not set>
- Port: <Not set>
- Username: <Not set>
- Password: <Not set>
- Server: <Not set>
- MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
- Multimedia message proxy: <Not set>
- Multimedia message port: <Not set>
- MCC: 310
- MNC: 260
- Authentication type: None
- APN type: default,mms,supl
- APN protocol: IPv4/IPv6
- APN roaming protocol: IPv4
- Turn APN on/off: APN turned on
- Bearer: Unspecified
- Mobile virtual network operator type: None
- Mobile virtual network operator value: <Not set>
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I'm out of ideas.
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Verizon makes Samsung do something with their phones. It's always hit or miss when taking them to other carriers.
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Out of curiosity, are you able to browse the web on your phone without issue?
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I can do everything on the phone without issue except text images to people or send group texts. I can receive pics and group texts from others - just can't send.
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Thanks for clarifying. Can you try taking a picture and try sending it to your own 10 digit mobile number?
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Doesn't work
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Thanks for trying that. Do you know anyone with a T-Mobile phone that you can try your SIM card in to see if the problem persists?
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We have 3 phones (myself and kids). Same problem on all 3 phones
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Oh my! These other phones are T-Mobile branded phones yes?
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Per my original post, these are all unlocked Verizon Galaxy S6's that I brought over to T-mobile
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Verizon
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1 of 1 people found this helpful
Thanks for clarifying. Under APN type, do you see an Internet+MMS radio button to select instead of default,mms,supl?
The reason I ask is because default Android provides a text field to enter: default,supl,mms where
Samsung provides an Internet+MMS radio button to select.
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No radio button select. It's a text field
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1 of 1 people found this helpful
Ahh okay, that is a bit odd. I too am out of ideas here brdemorin. The only think I can think to test here would be putting your SIM in a T-Mobile branded device to see if the problem follows the SIM (which would indicate a network issue) or remains with the device (a setting issue).
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1 of 1 people found this helpfulJust a WAG but are you just editing the default APN or did you create a new one? If the former maybe try just creating one from scratch then make that one active.
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Ya, created it from scratch, but thx for the idea
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1 of 1 people found this helpfulHi brdemorin.
I checked around and I'm curious if you've tried changing the APN protocol and APN roaming protocol to IPv4/IPv6? If it's still not working, we'll need to make sure the services are working in T-Mobile branded phones as Chris suggested. Either way, please keep us posted.
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Ya, I had read the same thing somewhere and tried it to no avail. Thx though
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Ah, okay well thanks for testing that out anyway. I really think you've done all you can. Sometimes it can be hit or miss with Non-T-Mobile phones. If by chance you are able to test it in a T-Mobile branded phone, and it works it's definitely something going on with the other device.
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1 of 1 people found this helpfulThis is the issue that fixed my same problem:
APN Type: default,supl,mms OR Internet+MMS
- Default Android provides a text field to enter: default,supl,mms.
- Samsung provides an Internet+MMS radio button to select.
It is not a button; but tech support and reps at the store somehow leave out this part : supl,mms
I am going to ask T-mobile for a 1 month credit for the 2 phones that I worked on for 3 days.
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1 of 1 people found this helpful
i found this on Youtube
actually the APN type is - default,mms,fota,hipri, supl
on this link :
Samsung Galaxy S6 Change APN Settings T-mobile MMS, 4G LTE Data, and Picture Messages - YouTube
when I just did default,supl,mms I could receive MMS messages, but I still cant send them:: I am currently troubleshooting this.
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4 of 4 people found this helpfulALL,
Ok, i GOT IT. Only took reading fifty pages and watching five youtubes....
you are correct, the apn type IS ACTUALLY what you listed, as when i put in internet+mms it didn't work, it did somewhat with default, supl, mms, but no MMS pics...
so if you change the MMS port to 80
BINGO!! it all works. tested on latest firmware as of today, G920VVRS4DQK1 on SM-G920V (an ex-verizon Galaxy S-6 with stock Verizon firmware).
I logged in only to give everyone the CORRECT settings! HERE THEY ARE, on LTE/GSM/UTMS:
Android 7.0 Nougat
From the Home screen, tap the Apps icon.
Tap Settings > Connections.
Tap Mobile networks.
Tap Access Point Names.
If available, tap the T-Mobile US LTE (the bullet point fills with green). If not available, tap the ADD.
To reset your APN settings, tap the Menu (3 dots) icon and then tap Reset to default.
Verify and update the following settings for the Data APN:
Name: T-Mobile US LTE
APN: fast.t-mobile.com
Proxy: <Not set>
Port: <Not set>
Username: <Not set>
Password: <Not set>
Server: <Not set>
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS proxy: <Not set>
Multimedia Message Port: 80
MCC: 310
MNC: 260
Authentication type:<Not set>
APN Type: default,mms,fota,hipri,supl
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4
Enable/disable APN: <greyed out unless there are multiple APN's>
Bearer: Unspecified
Tap Menu (3 dots) icon > Save.
Tap the desired APN profile you want to use. The bullet point fills with green next to the APN profile.
I hope everyone looking for this finds it. Verizon S6 on T-Mobile successfully with 4G and all working!
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1 of 1 people found this helpfulSorry if this is a late reply but just switched from verizon to T-Mobile no picture messages on 2 phones with Galaxy s7. I set the above settings :
APN Type: default,mms,fota,hipri,supl
and :
Multimedia Message Port: 80
From default settings provided and that was the trick.
Just want to help not just for s6 also worked on s7 (with recently updated oreo 8.0)
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1 of 1 people found this helpfulThank you SO MUCH for this. I switched from Verizon, kept my old phone and I was having the same issue. I spent hours on the phone with T-mobile tech support and visited 2 T-mobile stores to no avail. They told they cannot do anything, and that I need a new phone. This solution you provided worked instantly for my phone.
HOW IN THE WORLD THE MYRIAD OF T-MOBILE TECHS I SPOKE TO COULD NOT HELP ME? I think this is intentional. They don't want to help because it is more profitable buying a new phone. This is disingenuous!
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These are the correct settings. Worked with a verizon galaxy s7. Can send mms, recieve and go on the internet.
Thanks!
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Hi all, thank you all for this! But firstly, can someone educate me on HOW to unlock the Verizon Galaxy S6 phone?
My 5 year old iPhone 5s has a slew of issues now and is no longer charging. My girlfriend wants to very graciously give me her old Verizon S6, but when we go to the Verizon store or call the customer service, they said they are not able to assist with unlocking the phone. Upon googling this, it appears some FCC regulations were made so that they cannot do this. I also looked at 3rd party unlocking websites, but the ones that looked legitimate did not have the Verizon GS6 as an option for unlocking. Can anyone in this thread teach me how this was done please?
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I assume you tried putting a different SIM card in it? VZW doesn't lock phones for post paid as you googled it is a deal they made with the FCC when they gobbled up a bunch of low band spectrum. They did just start this year and they do it "temporarily" under the guise of preventing phone theft to get around their deal with the FCC but an S6 was well before that.
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You have a different issue than the people here. You need to search for
support for your iPhone 5 and how to connect it to the tmobile network,
access points, and settings. The support here may help you set the correct
bands though.
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1 of 1 people found this helpfulWonderful setting Multimedia Message Port: 80 - works . thanks for finding this.
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THANK YOU SO MUCH!!! Changing the MMS Port to 80 did the trick!
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Something you might want to check. My phone is a NOTE3 brought over from
Verizon. I found an incorrect address in the MMSC There were two dots
between t-mobile and com. Editing out the extra dot fixed the problem
of not being able to attach images to a text message. I don't know if this
has happened to anyone else but it must have been an error in the SIM.