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  Re: i want to refill my account but i need more time how can i keep my service active

  smplyunprdctble Apr 7, 2016 5:58 AM (in response to eavewhite)

  • Member Since: Jul 15, 2011

  Refill assumes prepaid.

  There's no more time to keep your phone from being turned off.

  The good news is your phone will resume once you refill, assuming it's less than 90 days (and your refill period starts as of that date, not back-dated).  90 days after your account goes empty of funds your number / account goes away.
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  Re: i want to refill my account but i need more time how can i keep my service active

  tmo_lauren Apr 7, 2016 8:33 AM (in response to eavewhite)

  • Member Since: Jul 14, 2011

  As smply mentioned, we don't have a payment extension program for our prepaid customers. Should you ever have a post paid account in future, they do have extension options!

   

  -Lauren
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    Re: i want to refill my account but i need more time how can i keep my service active

    eavewhite Apr 7, 2016 2:31 PM (in response to tmo_lauren)

    • Member Since: May 11, 2015

    Is there anyway you could credit my account with 10  dollars
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      Re: i want to refill my account but i need more time how can i keep my service active

      e2k Apr 7, 2016 2:52 PM (in response to eavewhite)

      • Member Since: Jan 7, 2015

      eavewhite wrote:

       

      Is there anyway you could credit my account with 10  dollars

       

      I think that would be a question for a friend of yours. Prepaid means pay in advance. There is no way around it.