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Re: My Galaxy Note 5 shows: Security Error: unauthorized software has been flashed to phone and it is locked. I took it to T-Mobile store and they messed it up so that now my google account doesn't even register that I have a phone. Is there any way to fi
gramps28 Apr 5, 2016 8:31 AM (in response to arteussullivan)- Member Since: Jul 15, 2011
Did you check to see if your gmail account is synced with the phone?
If not sync it.
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Re: My Galaxy Note 5 shows: Security Error: unauthorized software has been flashed to phone and it is locked. I took it to T-Mobile store and they messed it up so that now my google account doesn't even register that I have a phone. Is there any way to fi
tmo_mike_c Apr 11, 2016 8:15 AM (in response to arteussullivan)- Member Since: Jun 25, 2012
Hey arteussullivan was this device rooted? Do you know if the store rep did a complete Master Reset? I don't want you to looks your contacts either but a reset may be the only way to get back in the phone.