All replies
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
tidbits Feb 12, 2016 5:53 PM (in response to kennygchen)- Member Since: Jul 15, 2011
Do you have binge on on?
On your dialer
#BOF
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
kennygchen Feb 12, 2016 5:56 PM (in response to tidbits)- Member Since: Feb 4, 2016
I'm not sure. maybe not. When I view my plan details there is no binge on on it
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
e2k Feb 12, 2016 5:56 PM (in response to kennygchen)- Member Since: Jan 7, 2015
Yes, you bandwidth is most likely being de-prioritized
From the T-Mobile website:
To provide the best possible experience for the most possible customers, and to minimize capacity issues and degradation in network performance, we manage significant high-speed data usage through prioritization. Specifically, customers who use more data than what 97% of all customers use in a month, based on recent historical averages (updated quarterly), will have their data usage de-prioritized compared to the data usage of other customers at times and at locations where there are competing customer demands for network resources, which may result in slower data speeds. Customers who use data in violation of their Rate Plan terms or T-Mobile's Terms and Conditions may be excluded from this calculation. Data features that may not count against the high-speed data allotment for some plans, such as data associated with Music Freedom or Binge On, counts towards all customers’ usage for this calculation. Smartphone Mobile HotSpot (tethering) data is also included in this calculation. Based on network statistics for the most recent quarter, customers who use more than 25GB of data during a billing cycle will be de-prioritized for the remainder of the billing cycle in times and at locations where there are competing customer demands for network resources. At the start of the next bill cycle, the customer’s usage status is reset, and this data traffic is no longer de-prioritized.
Source - Accessibility Policy | Hearing & Vision Loss Compatible Phones | T-Mobile
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
tidbits Feb 12, 2016 5:59 PM (in response to e2k)- Member Since: Jul 15, 2011
On your dialer put in
#BOF and it will turn it off.
#BON will turn it on.
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
kennygchen Feb 12, 2016 6:04 PM (in response to tidbits)- Member Since: Feb 4, 2016
Is binge on can that my speed become faster?
Is it free?
I'm don't know what is binge on.
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
e2k Feb 12, 2016 6:06 PM (in response to kennygchen)- Member Since: Jan 7, 2015
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
tidbits Feb 12, 2016 6:08 PM (in response to kennygchen)- Member Since: Jul 15, 2011
Binge on slows Internet speeds when viewing videos so they stream at 480p. This also doesn't count towards your data caps for certain video services.
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
kennygchen Feb 12, 2016 6:19 PM (in response to tidbits)- Member Since: Feb 4, 2016
It seems like Binge On can't for YouTube.
But I always watch videos on YouTube
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
tidbits Feb 12, 2016 6:29 PM (in response to kennygchen)- Member Since: Jul 15, 2011
Turn it off
#BOF on you dialer
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
kennygchen Feb 12, 2016 6:32 PM (in response to tidbits)- Member Since: Feb 4, 2016
How I type in #BOF on my dialer
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
tidbits Feb 12, 2016 6:32 PM (in response to tidbits)- Member Since: Jul 15, 2011
#263
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
tidbits Feb 12, 2016 6:35 PM (in response to tidbits)- Member Since: Jul 15, 2011
Sorry my fault
#BOF# to turn it off
#BON# to turn it on
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
kennygchen Feb 12, 2016 6:37 PM (in response to tidbits)- Member Since: Feb 4, 2016
So I should turn off Binge On ,right?
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
tidbits Feb 12, 2016 6:39 PM (in response to kennygchen)- Member Since: Jul 15, 2011
Correct if you want to stream YouTube in 1080
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
kennygchen Feb 12, 2016 6:41 PM (in response to tidbits)- Member Since: Feb 4, 2016
Do I need to restart my phone ?
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
tidbits Feb 12, 2016 6:44 PM (in response to kennygchen)- Member Since: Jul 15, 2011
No just give it a few minutes.
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
kennygchen Feb 12, 2016 6:49 PM (in response to tidbits)- Member Since: Feb 4, 2016
Oh yeah! It work! I can watch 1080p on YouTube. And the buffer became fast.Thank you
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
tidbits Feb 12, 2016 7:24 PM (in response to kennygchen)- Member Since: Jul 15, 2011
Congrats
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
kennygchen Feb 12, 2016 6:36 PM (in response to tidbits)- Member Since: Feb 4, 2016
After I called #263, The 4G LTE icon on the top change to only 4G. Is this right?
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
tidbits Feb 12, 2016 6:37 PM (in response to kennygchen)- Member Since: Jul 15, 2011
#263# thy was a mistake. Seems like you don't have VoLTE in your area but that doesn't matter.
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Re: Does T-Mobile slow down my speed even my plan is unlimited 4G LTE
tidbits Feb 12, 2016 6:09 PM (in response to kennygchen)- Member Since: Jul 15, 2011