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  Re: How can i find my phone if its turned off?

  drnewcomb2 Jan 8, 2016 7:02 PM (in response to socksandpb)

  • Member Since: Mar 9, 2014

  Start looking. Have you checked the 'fridge?

   

  Actually, is it lost as in somewhere in the county or as in somewhere in the house? In the house you just have to look for it. In the county, if you have location history turned on, you might be able to go to your Google account and see where the phone was when it was last turned on.
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    Re: How can i find my phone if its turned off?

    socksandpb Jan 10, 2016 9:16 AM (in response to drnewcomb2)

    • Member Since: Jan 8, 2016

    Yes. It is lost in the county.Where do I go once I am in my Google account? It looks like it hasn't been turned on since I lost it.
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      Re: How can i find my phone if its turned off?

      drnewcomb2 Jan 10, 2016 3:47 PM (in response to socksandpb)

      • Member Since: Mar 9, 2014

      I've never used it myself but here's the link: https://maps.google.com/locationhistory
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        Re: How can i find my phone if its turned off?

        socksandpb Jan 10, 2016 5:03 PM (in response to drnewcomb2)

        • Member Since: Jan 8, 2016

        All it shows me is where I live..yet I lost it at my school... can't I call T-Mobile so that they can track it even if it's off?they have that kind of technology...right?
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          Re: How can i find my phone if its turned off?

          tmo_mike_c Jan 10, 2016 5:27 PM (in response to socksandpb)

          • Member Since: Jun 25, 2012

          Oh shoot, that google maps was a good suggestion too. Sorry that hasn't located your phone socksandpb. T-Mobile doesn't have a way to track the phone if it's not on. You could give the Lookout Mobile Security's Find my device steps on the doc below if you opted for that service but this one uses google maps as well:

           

          https://support.t-mobile.com/docs/DOC-4257#howtos

           

          I did read online that Samsung has a Find My Mobile service that could be helpful. It would require signing into that online with your Samsung Account if you have one set up.

           

          If you're still unable to find it, the last resort would be filing a claim on the device if you have handset protection. Doing that would at least get you another phone so you can stay in touch, as well as make sure no one can use your phone. You can use the steps in the link below to file a claim if you need to.

           

          File a device protection claim
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          Re: How can i find my phone if its turned off?

          smplyunprdctble Jan 11, 2016 5:25 AM (in response to socksandpb)

          • Member Since: Jul 15, 2011

          socksandpb wrote:

           

          All it shows me is where I live..yet I lost it at my school... can't I call T-Mobile so that they can track it even if it's off?they have that kind of technology...right?

          If it's off, there's no way to find it.  Off means off.  It doesn't communicate with anything.  It's virtually as if the battery has been removed (except you have the ability to turn it on with a physical pressing of a button).

           

          The location services (find my phone and such) can only tell you the last known place.  Then again, it won't give it to in as granular of a location as you're probably hoping (it would probably give you the location you turned it off.  You probably know where you turned it off, so that wouldn't help).
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          Re: How can i find my phone if its turned off?

          drnewcomb2 Jan 11, 2016 8:20 AM (in response to socksandpb)

          • Member Since: Mar 9, 2014

          Despite what some people believe, when a phone is turned off, it's off. The only thing that remains "hot" is the internal clock. If a phone is off, it can't be tracked.