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  Re: how can I get an activation code?

  theartiszan Jan 2, 2016 7:15 PM (in response to gregd101)

  • Member Since: Jul 15, 2011

  Only the SIM cards that were sold as prepaid activation kits that include time have activation codes that I am aware of. You can either stop by a store to activate it on a new prepaid account or purchase a SIM card activation kit for prepaid which will have instructions on activating online and a relevant code to activate it. A bare unused SIM card for post paid accounts will not have that information.
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    Re: how can I get an activation code?

    e2k Jan 3, 2016 1:48 AM (in response to theartiszan)

    • Member Since: Jan 7, 2015

    If you have an unused SIM and want to activate it, you should be able to do so at a retail location or by calling sales. You should not need an activation code per se. TMO just needs to activate the SIM.
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  Re: how can I get an activation code?

  tmo_mike_c Jan 3, 2016 10:34 AM (in response to gregd101)

  • Member Since: Jun 25, 2012

  Hey gregd101, the fellas here have the right idea. Either calling in or heading to a retail store to activate your service would be the best bet. If you do need to call in, you can let the representative know you're wanting to activate a new prepaid plan and they can get this taken care of for you.

   

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