All replies
-
Re: how can I get an activation code?
theartiszan Jan 2, 2016 7:15 PM (in response to gregd101)- Member Since: Jul 15, 2011
Only the SIM cards that were sold as prepaid activation kits that include time have activation codes that I am aware of. You can either stop by a store to activate it on a new prepaid account or purchase a SIM card activation kit for prepaid which will have instructions on activating online and a relevant code to activate it. A bare unused SIM card for post paid accounts will not have that information.
-
Re: how can I get an activation code?
e2k Jan 3, 2016 1:48 AM (in response to theartiszan)- Member Since: Jan 7, 2015
If you have an unused SIM and want to activate it, you should be able to do so at a retail location or by calling sales. You should not need an activation code per se. TMO just needs to activate the SIM.
-
Re: how can I get an activation code?
tmo_mike_c Jan 3, 2016 10:34 AM (in response to gregd101)- Member Since: Jun 25, 2012
Hey gregd101, the fellas here have the right idea. Either calling in or heading to a retail store to activate your service would be the best bet. If you do need to call in, you can let the representative know you're wanting to activate a new prepaid plan and they can get this taken care of for you.