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That's a really unique issue you have there rallyr! The battery that gives you the error, it's the exact same size as the working one? It doesn't have any additional grooves or bevels on it? When you look at the battery prongs in the phone, they don't appear to be bent down or damaged in any way?
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The two batteries are identical and undamaged! I bought them at the same time, directly from LG, and until the last Android update they both worked correctly. BTW, not that unique either. The LG support site and other Android discussion boards are full of the same complaint, but so far LG has been silent on a solution.
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That's definitely worrisome. :/
Have you tried a master reset on the device to see if that resolves the issue?
-Lauren
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I called LG service and they told me to send back the battery, which is still under warranty. I have my doubts that this will fix it, but I'll let you know as soon as it returns.
Mike
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Hey just wanted to see if the battery fixed the issue.
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I just received notice that the battery is in shipping back to me. I'll let you know if anything is fixed when I receive it in a few days.
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Cool, thanks for keeping me the loop!
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I got the battery back today, and it works fine. I can now use both batteries same as before. They did not say what the problem was, but obviously there was a problem with the battery itself. This makes me very happy that I didn't do the "factory reset" that the phone tech wanted me to do, since it obviously would not have worked and I'd have been stuck re configuring my phone for a week!
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That's awesome the battery is working for you!!! I'm glad to hear that!! You're right, it does appear to just be an issue with that battery. I know setting up the phone after a reset is VERY time consuming but, at least you don't have to do that now. I'm happy it's working for you and thanks for posting!
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