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Hey there!
What problems are you running into setting up your VM? We'd be happy to assist! These may also help How to use voicemail Voicemail troubleshooting
-Lauren
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Call #793# to reset your voicemail password to the last 4 digits of your phone #. Then call 123 to access & set up your voicemail. If it indicates that you don't have a voicemail box, then it has not been set up on T-Mobile's side. In that case, call 611 & they will create your voicemail box.
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Calling 123 and entering 10 digit number however recording states voicemail/number not valid
Sent from Yahoo Mail on Android
From:"tmo_lauren" <no-reply@t-mobile.com>
Date:Sun, Jun 14, 2015 at 9:21 AM
Subject:[Non T-Mobile] - Verizon phone on TMobile network VOICEMAIL FAIL!
T-Mobile Support Community
Verizon phone on TMobile network VOICEMAIL FAIL!
created by tmo_lauren in Non T-Mobile - View the full discussion
Hey there!
What problems are you running into setting up your VM? We'd be happy to assist! These may also help How to use voicemail Voicemail issues
-Lauren
Reply to this message by replying to this email -or- go to the message on T-Mobile Support
Start a new discussion in Non T-Mobile by email or at T-Mobile Support
Not interested in these emails anymore, or want to change how often they come? Update your email preferences.
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Like I said before:
If it indicates that you don't have a voicemail box, then it has not been set up on T-Mobile's side. In that case, call 611 & they will create your voicemail box.
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Sounds like T-Mobile didn't set your number up properly.
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Yep. It's not uncommon.
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Sent from Yahoo Mail on Android
From:"e2k" <no-reply@t-mobile.com>
Date:Mon, Jun 15, 2015 at 12:32 PM
Subject:[Non T-Mobile] - Verizon phone on TMobile network VOICEMAIL FAIL!
T-Mobile Support Community
Verizon phone on TMobile network VOICEMAIL FAIL!
created by e2k in Non T-Mobile - View the full discussion
Yep. It's not uncommon.
Reply to this message by replying to this email -or- go to the message on T-Mobile Support
Start a new discussion in Non T-Mobile by email or at T-Mobile Support
Not interested in these emails anymore, or want to change how often they come? Update your email preferences.
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clizarde wrote:
Sent from Yahoo Mail on Android
From:"e2k" <no-reply@t-mobile.com>
Date:Mon, Jun 15, 2015 at 12:32 PM
Subject:[Non T-Mobile] - Verizon phone on TMobile network VOICEMAIL FAIL!
T-Mobile Support Community
Verizon phone on TMobile network VOICEMAIL FAIL!
created by e2k in Non T-Mobile - View the full discussion
Yep. It's not uncommon.
Reply to this message by replying to this email -or- go to the message on T-Mobile Support
Start a new discussion in Non T-Mobile by email or at T-Mobile Support
Not interested in these emails anymore, or want to change how often they come? Update your email preferences.
All that, but nothing to say?
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Contacted TMOBILE and that was the problem apparently when I switched over voice mailbox was never created for my line
Sent from Yahoo Mail on Android
From:"e2k" <no-reply@t-mobile.com>
Date:Mon, Jun 15, 2015 at 12:32 PM
Subject:[Non T-Mobile] - Verizon phone on TMobile network VOICEMAIL FAIL!
T-Mobile Support Community
Verizon phone on TMobile network VOICEMAIL FAIL!
created by e2k in Non T-Mobile - View the full discussion
Yep. It's not uncommon.
Reply to this message by replying to this email -or- go to the message on T-Mobile Support
Start a new discussion in Non T-Mobile by email or at T-Mobile Support
Not interested in these emails anymore, or want to change how often they come? Update your email preferences.
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Were we able to get it resolved with you calling in?
-Lauren
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Got the chance to call today... she sent me a picture text and it would not
download. . Tried to send one and it would not upload. She said reset the
phone try wifi sendung and have a nice day. No not resolved
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colleen.schake wrote:
Got the chance to call today... she sent me a picture text and it would not
download. . Tried to send one and it would not upload. She said reset the
phone try wifi sendung and have a nice day. No not resolved
I thought you said you gave up on T-Mobile?
This thread is about voicemail. Are you responding to the correct thread?
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sure enough wrong post ...
I'm not sure why this one even came in to me.... sucks really I hate
getting the updates on things I've not even looked at.
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Yes... Thank you
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VM for T-Mobile is on its own server (hence why you have to call an out-of-town number to access it). The phone itself shouldn't have anything to do with being unable to setup voicemail.. Maybe whoever set your account up did something wrong?
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Yes problem was resolved when calling T-mobile customer support. Rep was supper helpful at setup in min. Thank you for your help all
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1 of 1 people found this helpfulI too am having the same issue, but found a solution.
Download the T-Mobile Visual Voicemail App from the Google App Store.
That would be the best alternative versus going into your dial pad and holding down 1 to access your voicemail which doesn't work.
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Thanks a lot!!!!!!!! This worked for my former verizon samsung S7.