All replies
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
tmo_lauren Jun 14, 2015 9:20 AM (in response to clizarde)- Member Since: Jul 14, 2011
Hey there!
What problems are you running into setting up your VM? We'd be happy to assist! These may also help Voicemail Voicemail troubleshooting
-Lauren
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
e2k Jun 14, 2015 12:06 PM (in response to tmo_lauren)- Member Since: Jan 7, 2015
1 of 1 people found this helpfulCall #793# to reset your voicemail password to the last 4 digits of your phone #. Then call 123 to access & set up your voicemail. If it indicates that you don't have a voicemail box, then it has not been set up on T-Mobile's side. In that case, call 611 & they will create your voicemail box.
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
glsrpkx3 Sep 15, 2019 6:37 AM (in response to e2k)- Member Since: Sep 13, 2019
This worked like a charm for me. Thank you.
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
clizarde Jun 14, 2015 8:56 PM (in response to tmo_lauren)- Member Since:
Calling 123 and entering 10 digit number however recording states voicemail/number not valid
Sent from Yahoo Mail on Android
From:"tmo_lauren" <no-reply@t-mobile.com>
Date:Sun, Jun 14, 2015 at 9:21 AM
Subject:[Non T-Mobile] - Verizon phone on TMobile network VOICEMAIL FAIL!
T-Mobile Support Community
Verizon phone on TMobile network VOICEMAIL FAIL!
created by tmo_lauren in Non T-Mobile - View the full discussion
Hey there!
What problems are you running into setting up your VM? We'd be happy to assist! These may also help How to use voicemail Voicemail issues
-Lauren
Reply to this message by replying to this email -or- go to the message on T-Mobile Support
Start a new discussion in Non T-Mobile by email or at T-Mobile Support
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
e2k Jun 15, 2015 11:04 AM (in response to clizarde)- Member Since: Jan 7, 2015
Like I said before:
If it indicates that you don't have a voicemail box, then it has not been set up on T-Mobile's side. In that case, call 611 & they will create your voicemail box.
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
geno2733 Jun 15, 2015 11:32 AM (in response to clizarde)- Member Since: Apr 21, 2014
Sounds like T-Mobile didn't set your number up properly.
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
e2k Jun 15, 2015 12:31 PM (in response to geno2733)- Member Since: Jan 7, 2015
Yep. It's not uncommon.
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
clizarde Jun 15, 2015 7:47 PM (in response to e2k)- Member Since:
Sent from Yahoo Mail on Android
From:"e2k" <no-reply@t-mobile.com>
Date:Mon, Jun 15, 2015 at 12:32 PM
Subject:[Non T-Mobile] - Verizon phone on TMobile network VOICEMAIL FAIL!
T-Mobile Support Community
Verizon phone on TMobile network VOICEMAIL FAIL!
created by e2k in Non T-Mobile - View the full discussion
Yep. It's not uncommon.
Reply to this message by replying to this email -or- go to the message on T-Mobile Support
Start a new discussion in Non T-Mobile by email or at T-Mobile Support
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
e2k Jun 15, 2015 11:47 PM (in response to clizarde)- Member Since: Jan 7, 2015
clizarde wrote:
Sent from Yahoo Mail on Android
From:"e2k" <no-reply@t-mobile.com>
Date:Mon, Jun 15, 2015 at 12:32 PM
Subject:[Non T-Mobile] - Verizon phone on TMobile network VOICEMAIL FAIL!
T-Mobile Support Community
Verizon phone on TMobile network VOICEMAIL FAIL!
created by e2k in Non T-Mobile - View the full discussion
Yep. It's not uncommon.
Reply to this message by replying to this email -or- go to the message on T-Mobile Support
Start a new discussion in Non T-Mobile by email or at T-Mobile Support
Not interested in these emails anymore, or want to change how often they come? Update your email preferences.
All that, but nothing to say?
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
clizarde Jun 15, 2015 7:48 PM (in response to e2k)- Member Since:
Contacted TMOBILE and that was the problem apparently when I switched over voice mailbox was never created for my line
Sent from Yahoo Mail on Android
From:"e2k" <no-reply@t-mobile.com>
Date:Mon, Jun 15, 2015 at 12:32 PM
Subject:[Non T-Mobile] - Verizon phone on TMobile network VOICEMAIL FAIL!
T-Mobile Support Community
Verizon phone on TMobile network VOICEMAIL FAIL!
created by e2k in Non T-Mobile - View the full discussion
Yep. It's not uncommon.
Reply to this message by replying to this email -or- go to the message on T-Mobile Support
Start a new discussion in Non T-Mobile by email or at T-Mobile Support
Not interested in these emails anymore, or want to change how often they come? Update your email preferences.
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
tmo_lauren Jun 16, 2015 1:38 PM (in response to clizarde)- Member Since: Jul 14, 2011
Were we able to get it resolved with you calling in?
-Lauren
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
colleen.schake Jun 16, 2015 2:36 PM (in response to tmo_lauren)- Member Since: Feb 6, 2015
Got the chance to call today... she sent me a picture text and it would not
download. . Tried to send one and it would not upload. She said reset the
phone try wifi sendung and have a nice day. No not resolved
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
e2k Jun 16, 2015 3:17 PM (in response to colleen.schake)- Member Since: Jan 7, 2015
colleen.schake wrote:
Got the chance to call today... she sent me a picture text and it would not
download. . Tried to send one and it would not upload. She said reset the
phone try wifi sendung and have a nice day. No not resolved
I thought you said you gave up on T-Mobile?
This thread is about voicemail. Are you responding to the correct thread?
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
colleen.schake Jun 16, 2015 5:11 PM (in response to e2k)- Member Since: Feb 6, 2015
sure enough wrong post ...
I'm not sure why this one even came in to me.... sucks really I hate
getting the updates on things I've not even looked at.
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
clizarde Jun 16, 2015 9:44 PM (in response to tmo_lauren)- Member Since:
Yes... Thank you
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
geno2733 Jun 14, 2015 10:17 AM (in response to clizarde)- Member Since: Apr 21, 2014
VM for T-Mobile is on its own server (hence why you have to call an out-of-town number to access it). The phone itself shouldn't have anything to do with being unable to setup voicemail.. Maybe whoever set your account up did something wrong?
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
magenta2137014 Aug 6, 2019 6:38 PM (in response to geno2733)- Member Since: Jul 9, 2017
Dial 123 on your phone and that will access the T-mobile voicemail. Just did it with my newly acquired Verizon Galaxy s5. worked
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
clizarde Jun 16, 2015 11:49 PM (in response to clizarde)- Member Since:
Yes problem was resolved when calling T-mobile customer support. Rep was supper helpful at setup in min. Thank you for your help all
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
bboidodo Jun 28, 2019 10:37 PM (in response to clizarde)- Member Since: Mar 2, 2018
1 of 1 people found this helpfulI too am having the same issue, but found a solution.
Download the T-Mobile Visual Voicemail App from the Google App Store.
That would be the best alternative versus going into your dial pad and holding down 1 to access your voicemail which doesn't work.
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Re: Verizon phone on TMobile network VOICEMAIL FAIL!
rick2456 Jul 11, 2019 3:19 PM (in response to clizarde)- Member Since: Jul 11, 2019
Thanks a lot!!!!!!!! This worked for my former verizon samsung S7.