SIM card stuck in slot

    S^Alright, I made a mistake.  The SIM card is stuck in the SIM card slot on my S6 Edge.  Customer service recommended I go to a store to see if they can get it out.  Can I return the phone?  It ain't coming out.  Since I can't remove the back of the phone, it's pretty much useless.

      All replies

      • Re: SIM card stuck in slot

        I sent it back to T-Mobile.  Customer service said they will swap it out.  I had to pay for the shipping back to T-Mobile.  I just checked USPS tracking and it says - Notice Left (No authorized Recipient).  There must not be anyone in the T-Mobile return department at 10:10 in the morning.