Clock or alarms do not work: Samsung Galaxy Note II

Clock alarms may not ring at the desired time or the application may force close.

 

Errors

  • 'Force close'
  • 'Clock.Alarm isn’t responding'
  • Alarm does not go off
  • Alarm time does not save
  • Alarm changes time

 

 

 

 

 

 

The Clock application may not work as expected due incorrect settings, such as selecting but not saving the desired alarm time. Third-party widgets and clocks may cause the alarm to not ring at the desired time or the application to force close.

 

Device causes
Software version affected

All

Software version resolved

N/A

Cause

Tip

 

 

 

 

To fix Clock application errors, follow these steps:

 

  1. Validate all settings by navigating to Clock > Alarm and tap the desired alarm.

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  1. Select Save after making any changes to the Alarm clock, otherwise your settings will be lost.
  2. Uninstall any potential conflicting applications.
    • Uninstall any clock widgets or third-party alarm applications.
    • Uninstall any third-party task manager or application managers. Do not use any third-party task manager or application managers; they may cause the Alarm app not to work.
    • Uninstall battery management software or other system managers.
  3. If the issue persists, clear Clock data:
    1. Tap Settings.
    2. Tap General.
    3. Tap Application manager.
    4. Tap All.
    5. Tap Clock.
    6. Tap Clear data to clear Clock settings.