PIN & password: T-Mobile Sonic 4G Mobile HotSpot

Learn how to lock, unlock, and PUK unlock the T-Mobile Sonic 4G Mobile HotSpot. Find out more on this page:

 

Device lock

PUK code unlock

SIM PIN

 

 

Device lock

Change device lock password / PIN

To change device lock password or PIN, follow these steps:

 

We're sorry, but this feature is not available for this device.

 

 

Turn on / off device lock

To turn on or turn off the device lock password or PIN, follow these steps:

 

We're sorry, but this feature is not available for this device.

 

 

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PUK code unlock

PUK code unlock

Related errors:

  • 'PIN code blocked. Enter PUK code:'
  • 'Enter PUK code'
  • 'SIM card locked. Emergency calls only. Please contact Customer Care'

 

If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a PUK code and unblock the PIN, follow these steps:

 

Important: You must call Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.

 

  1. Contact Customer Care to request your PUK code.
  2. Connect an Internet-ready device to the Mobile HotSpot.
  3. Open a Web browser and navigate to http://mobile.hotspot, or use the T-Mobile HotSpot Admin shortcut to access the T-Mobile HotSpot Admin page.
  4. Enter your password.
    Note: Passwords are case sensitive. The default password is admin.
  5. Click Login.
  6. If necessary, click the Settings tab.
  7. Click Security.
  8. Click Unlock Device.
  9. Enter the SIM Unlock code you obtained from T-Mobile Customer Care.
    Warning: If you enter the wrong Device Unlock code ten times, the Mobile HotSpot will lock permanently.
  10. Click Apply.

 

 

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SIM PIN

Change SIM PIN

To change the SIM PIN code, follow these steps:

 

  1. Connect an Internet-ready device to the Mobile HotSpot.
  2. Open a Web browser and navigate to http://mobile.hotspot, or use the T-Mobile HotSpot Admin shortcut to access the T-Mobile HotSpot Admin page.
  3. Enter your password.
    Note: Passwords are case sensitive. The default password is admin.
  4. Click Login.
  5. If necessary, click the Settings tab.
  6. Click Security.
  7. Click SIM Card PIN.
  8. From the PIN Code Operation drop-down menu, select Modify.
  9. In the PIN Code field, enter your current PIN.
  10. In the New PIN field, enter your new PIN.
  11. In the Confirm PIN field, enter your new PIN again.
  12. Click Apply.
  13. Click Continue.

 

 

Turn on / off SIM PIN

The SIM PIN code can protect your SIM from being used in other devices. When you turn on the SIM PIN lock, the device prompts you to enter the code after turning it on.

 

To lock and unlock the SIM card, follow these steps:

 

  1. Connect an Internet-ready device to the Mobile HotSpot.
  2. Open a Web browser and navigate to http://mobile.hotspot, or use the T-Mobile HotSpot Admin shortcut to access the T-Mobile HotSpot Admin page.
  3. Enter your password.
    Note: Passwords are case sensitive. The default password is admin.
  4. Click Login.
  5. If necessary, click the Settings tab.
  6. Click Security.
  7. Click SIM Card PIN.
  8. In the PIN Code field, enter the desired PIN.
    Note: PIN must be between 4 and 8 digits long.
  9. Click Apply.
  10. Click Continue.

 

 

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