Connections & network: T-Mobile Sonic 2.0 Mobile HotSpot LTE

Learn how to connect to Wi-Fi, Bluetooth, GPS, NFC, and data networks (2G, 4G, LTE) on the T-Mobile Sonic 2.0 Mobile HotSpot LTE. Find out more on this page:

 

Bluetooth

Connect HotSpot

Emergency Alerts

GPS

Network

NFC

System Manager

Wi-Fi

 

 

Bluetooth

Pair Bluetooth device

We're sorry, but this is not an available feature for your device.

 

 

Turn on / off Bluetooth

We're sorry, but this is not an available feature for your device.

 

 

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Connect HotSpot

Connect - Using a Wi-Fi enabled device

To connect your Wi-Fi enabled device to your Mobile Hotspot, follow these steps

 

  1. If necessary, remove the battery cover for your Mobile Hotspot and write down the default Network Name / SSID and Password printed on the white label located next to the battery.
    SSID and password.jpg
  2. Replace the battery cover and then power on your Mobile Hotspot.
  3. On your computer, open the application you use to connect via Wi-Fi.
  4. Select the default SSID for your Mobile Hotspot.
    Note: If you do not see your SSID, your Mobile Hotspot may have gone into sleep mode. Quickly press the Power key to wake the display.
  5. Enter the default password.
  6. Click OK.
  7. Your Mobile Hotspot’s Internet connection is now available to your connected computer.

Note: If your service is not already set up, open a web page on your computer and follow the on-screen prompts to set up your service. Otherwise, open a web page and browse.

 

 

Connect - Using Tethering

Notes

  • Webconnect software must be installed to use tethering (explained below)
  • To end a session, simply remove the USB cable

 

Supported Operating Systems:

  • Windows XP/Vista/7/8
  • Mac OS
  • Linux

 

PC

To connect your PC computer to your Mobile Hotspot using tethering, follow these steps:

  1. Power on your Mobile Hotspot.
  2. Connect the large end of your USB cord to your USB port on your computer.
  3. Connect the small end of your USB cord to your Mobile Hotspot.
    charging the mobile hotspot.jpg
  4. If you haven't already installed the Webconnect software, complete the Mobile Hotspot Install Wizard by following the next six steps. Otherwise, skip to step 5.

    1. From the pop-up window, click Next.

      Note: If the pop-up window fails to appear, click Start, click My Computer, hover your cursor over Mobile HotSpot and then Right-click, click Open, double-click on the Windows folder, and then double-click on the autorun.exe icon.
    2. Click Next.
    3. Click Next.
    4. Click Next.
    5. Click Install.
    6. Click Finish. When installation has finished, the Admin Shortcut 9.jpg icon appears on your desktop.

  5. Tethering is now active. Open your web browser and navigate to the desired web page.
  6. To end the session, remove the USB cable.

 

Mac

To connect your Mac computer to your Mobile Hotspot using tethering, follow these steps:

  1. Charge and turn on your Mobile Hotspot.
  2. Plug the small end of the USB cable into the bottom of the Mobile Hotspot.
    charging the mobile hotspot.jpg
  3. Plug the large end of the USB cable into a USB port on your Wi-Fi enabled computer.
  4. If you haven't already installed the Webconnect software, complete the Mobile Hotspot Install Wizard by following the next five steps. Otherwise, skip to step 5.  
    1. From the pop-up window, click Mac.Note: If your computer fails to automatically launch installation of the Mobile Hotspot shortcut, follow these steps:
      1. From the desktop screen, if necessary, close any pop-up windows to reveal the ‘Go’ Menu link at the top of the screen.
      2. Click Go
      3. Click Computer
      4. Double-click Mobile Hotspot.
      5. Double-click Mac.
    2. Double-click Mobile Hotspot.mpkg.
    3. Click Continue.
    4. If necessary, click ‘Change Install location’ or ‘Customize’ to adjust these settings. When finished, click Install
    5. When the installation finishes, click Close. The Admin shortcut 9.jpg appears on your desktop when the software has finished installing.
  5. Tethering is now active. Open your web browser and navigate to the desired web page.
  6. To end the session, remove the USB cable.

 

Linux

To connect your Linux computer to your Mobile Hotspot using tethering, follow these steps:

  1. Charge and turn on your Mobile Hotspot.
  2. Plug the small end of the USB cable into the bottom of the Mobile Hotspot.
    charging the mobile hotspot.jpg
  3. Plug the large end of the USB cable into a USB port on your Wi-Fi enabled computer.If you haven't already installed the Webconnect software, you must complete the next 3 steps to install.
  4. Click the CD ROM 9.jpg icon or else manually navigate to and open your USB drive. 
  5. Double click the Install linux install icon.jpg icon.
  6. Click Run.
    linux run icon.jpg
    Tethering is active when the download finishes.
  7. Open the web browser and navigate to the desired web page.
  8. To end the session, remove the USB cable.

 

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Emergency Alerts

Turn on / off Emergency Alerts

We're sorry, but this is not an available feature for your device.

 

 

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GPS

Turn on / off GPS

We're sorry, but this is not an available feature for your device.

 

 

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Network

APN & data settings

Add APN Broadband Profile

To add a new APN, follow these steps:

 

  1. Connect your computer to your Mobile Hotspot via Wi-Fi.
  2. On your computer, double-click the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter http://mobile.hotspot/.
  3. Enter the administrator password that you created and click Login.
  4. Click Configuration.
  5. Click General.
  6. From under ‘WWAN APN Settings,’ click Add.
  7. Click to enter the following settings (further explanation available in the table below):
    • Profile Name
    • APN
    • Authentication
      • None
      • PAP
      • CHAP
    • User name
    • Password
  8. Click Save.
    Add APN Profile.jpg

Option

Description

Profile Name

Enter the profile name.

APN

Enter the APN string.

Authentication

PAP - Password Authentication Protocol (PAP) provides a simple method, without encryption, for the peer to establish its identity by using a two-way handshake.

 

CHAP - Challenge-Handshake Authentication Protocol is used to periodically verify the identity of the peer by using a three-way handshake.

User Name

The user name is used to obtain authentication from the ISP when the connection is established.

Password

The password is used to obtain authentication from the ISP when the connection is established.

 

 

Edit APN Broadband Profile

To edit a broadband profile, follow these steps:

  1. Connect your computer to your Mobile Hotspot via Wi-Fi.
  2. On your computer, double-click the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter http://mobile.hotspot/.
  3. Enter the administrator password that you created the first time you accessed the Admin page and click Login.
  4. Click Configuration.
  5. Click General.
  6. From under ‘WWAN APN Settings,’ if necessary, click the Profile field and then click the desired profile to be edited.
  7. Click Edit.

    WWAN APN Settings(3).jpg
  8. Edit the desired settings and click Save.

 

 

Delete APN Broadband Profile

To delete a broadband profile, follow these steps:

  1. Connect your computer to your Mobile Hotspot via Wi-Fi.
  2. On your computer, double-click the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter http://mobile.hotspot/.
  3. Enter the administrator password that you created the first time you accessed the Admin page and click Login.
  4. Click Configuration.
  5. Click General.
  6. From under ‘WWAN APN Settings,’ click the Profile field and then click the desired profile to be deleted to select the profile.
  7. Click Delete.

    WWAN APN Settings(4).jpg
  8. Click Delete again to confirm.

 

 

Manual network selection

We're sorry, but this is not an available feature for your device.

 

 

Switch 3G / 4G / LTE

To change the band between 3G, 4G, and LTE, follow these steps:

 

  1. Connect your computer to your Mobile HotSpot via Wi-Fi.
  2. On your computer, double-click the T-Mobile HotSpot Admin icon on your desktop or open a browser window and enter http://mobile.hotspot/.
  3. Enter the Admin password that you created and click Login.
  4. Click Configuration.
  5. Click General.
  6. Under ‘Network Radios,’ select one of the following options:
    • Best available
    • LTE only
    • 3G only
    • 2G only

      Sonic 2.0 Configuration-General-Network Radios.png

 

 

 

Turn on / off Airplane mode

We're sorry, but this is not an available feature for your device.

 

 

Turn on / off data roaming

To turn on or turn off data roaming, follow these steps:

 

  1. Connect your computer to your Mobile HotSpot via Wi-Fi.
  2. On your computer, double-click the T-Mobile HotSpot Admin icon on your desktop or open a browser window and enter http://mobile.hotspot/.
  3. Enter the Admin password that you created and click Login.
  4. Click Configuration.
  5. Click General.
  6. Under ‘Network Radios,’ click the box to check or un-check Allow connections when roaming.
    Sonic 2.0 Configuration-General-Data roaming.png

 

 

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NFC

Read NFC tag

We're sorry, but this is not an available feature for your device.

 

 

Turn on / off NFC

We're sorry, but this is not an available feature for your device.

 

 

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System Manager (Carrier IQ)

Opt in / out of System Manager

We're sorry, but this is not an available feature for your device.

 

 

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Wi-Fi

Delete Wi-Fi network profile

We're sorry, but this is not an available feature for your device.

 

 

Scan & connect to Wi-Fi network

To scan for and connect to the Mobile HotSpot from a connecting device, follow these steps:

 

On your Wi-Fi enabled device, open the application you use to connect via Wi-Fi and select the SSID of your Mobile Hotspot (T-Mobile Broadband##). Enter the Wi-Fi password and connect. After successful login, your Mobile Hotspot’s Internet connection is available to the connected device.

 

 

Turn on / off Wi-Fi

We're sorry, but this is not an available feature for your device.

 

 

Wi-Fi indicators

To determine when you have active Wi-Fi connections, refer to these icons:

 

Sonic 2.0 Wi-Fi indicator.pngWi-Fi is active and the indicated number of devices are connected to the Mobile HotSpot Wi-Fi network
Sonic 2.0 Wi-Fi indicator off.pngWi-Fi is not connected.

 

 

 

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